Big O Tires

Very friendly and knowledgeable staff. Not your average auto mechanic shop! Never feel like I have just been hustled like you do at most places. Always a great experience dealing with Ben and Justin. I would highly recommend this business to all my friends and family

This Big O Tires has been providing service on my vehicles for over 30 years. I trust their work and the have always solved any problems my vehicle needed.

So my car is in the shop as I write this review. Can't help but to drop a dime on the great cust serv Justin n crew provided. Started off with a phone call quote with Ben on certain tires I seen on big O's site. They didn't have it in stock but Ben offered me aspen tourings for the same lower cost as the ones they didn't have. Plenty of my decisions are made by reviews. I Honestly didn't see much about the tires itself, but reading the reviews about the Vacaville store was all it took for me to drive 20 minutes away to experience it and I must say I'm glad I did. I must of threw Justin more then 10 questions while in shop and as busy as they were he took the time to help me understand. I watched the interaction they had with their customers and it led me to write this review and that says a lot for this will be my first true review besides ebay ratings. 19 years in cust serv myself. I tell it'll go a long way.I'll definitely will be returning every 6000 miles :). I also have 30 days to decide if I want to add warranty that I may also do. All this without an appt. See u soon.

Always great service, communication, and they refer to me as a customer and not a number.

Ben and the staff are always great...that is why i drive about 35 miles to their store when i have 2 stores within 10 miles.

They're the bee's knees.

great service and staff were outstanding

The associates are very kind and explain things to me. I was having money issues and was weighing my options, they told me what options were best to keep me safe.

Very friendly service. Mario did a nice job

They are prompt, friendly and not aggressive in pushing what they recommend you might need.

I dropped my truck of the night before. Justin called me early the next morning, discussed what needed to be done to my truck, called me back with the issue that was found, truck was repaired, received a call in a timely manner that truck was ready for pick up. Very happy with your service. I will be returning in the future and will recommend you to friends. Thank you.

Excellent job, love the tires ,and they we quick!

Once again the service was excellent. I'm never disappointed .

Always friendly, professional, and I trust them

Went in for routine rotation, and alignment on their busiest day Saturday, and was taken care of. Glad I got the rotation and alignment plan. That decision is paying off nicely. Thanks guys!

Ben is always great and very accommodating. I live in Hercules and could go to Pinole or Richmond Big O but always treated so nice. Thank you for always taking such great care of my van keeping me and my loved ones safe.

I came in with a flat, they had a new tire on in less that 1.5 hrs

They got me right in and clean inside. They got it done with out a problem and they are really nice and tell you want wrong on the spot.

the service was very good and the people that work there are very nice great customer service more places should have same customer service that your employees give enjoying my new tires and great service

Quick and knowledgeable service. Tires ordered and ready in less than a day