Big O Tires

552 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

1221 E Monte Vista Ave,
Vacaville, CA 95688

Tasha

By Tasha | 2/27/2020

I liked that you guys support us Veterans, I appreciated the discount and that the tires I needed were available. I was given a sticker, but not for how many miles until my next oil change.

Mike

By Mike | 10/5/2020

Extremely PLEASED!

Robert

By Robert | 9/30/2019

Very good service

anonymous

By anonymous | 10/4/2020

Very good job of balancing tires

Stanley

By Stanley | 9/6/2019

Quick, polite and knowledgeable service. I appreciated the brake pad check, letting us know change was needed. However, when I changed the pads, I had to use a long pipe for leverage to break the lug nuts loose. If I were out on the road, there is no way I could have gotten them off with my car tools. Please remind the crew to use a hand torque wrench to assure proper tightness. These were clearly tightened with a pneumatic impact driver.

Kathy L.

By Kathy L. | 9/29/2020

Quick and not too expensive.

anonymous

By anonymous | 9/6/2019

came in for tire rotation on my F150 and they diagnosed a ball joint problem. Thumbs up to them, I confirmed what they told me by doing the test myself. Have been using them for many years for tire service.My only one complaint would be in all those years is that I lost hub caps on my Monte Carlo following tire rotations.The hub caps are a pain to put on and if you don't do it right you lose them.

Tony C

By Tony C | 9/28/2020

I am a long time customer at the Vacaville store have always been satisfied with the service I have received. Ben is a very friendly person and I always feel welcome there. As a matter of fact I was once an employee back when in 1980. Thank you Anthony J. Camuti Jr.

Donna

By Donna | 9/6/2019

I was there for a tire rotation and balance. Since there is no way to evaluate the quality of work, I will base my experience on previous visits to this location. I have always been treated respectfully and cheerfully and informed of any discounts or savings where applicable. I will continue to bring my vehicle here.

Cari K

By Cari K | 9/25/2020

Employees gave great customer service and were very friendly

Stanley Moore

By Stanley Moore | 9/6/2019

Always receive good, friendly service here.

Nancy J

By Nancy J | 9/18/2020

Competent mechanisms, reasonable price and easy check in.

anonymous

By anonymous | 9/6/2019

Very satisfied with the service at Big O on Monte Vista in Vacaville. Top notch customer service by Justin. the only request would be that the mechanic use floor and seat covers. We had a very bad experience with Big O on Texas street in Fairfield with grease on the seats, we were treated badly and will never do business at that location again.

Toolguy1964

By Toolguy1964 | 9/5/2020

Excellent experience with this Big O Tire Store. I will be back to purchase tires for my wife and son's cars when the need arises as well as my trailer.

John C

By John C | 9/6/2019

I had brakes and wheel alignment, it was timely and I felt comfortable the tech's knew what they were doing.

Trisha

By Trisha | 8/29/2020

Always helpful. Always fast and great work.

anonymous

By anonymous | 9/6/2019

I gave 4 stars and an OK because I was the ONLY customer there at 8:30am.The cost to repair a nail in the tire was a more that I expected...$27.Other tire places were FREE to fix a flat.!! But this shop did it promptly and without any issues!However, I wonder why there were no customers!???Big O used to be packed with customers, I wonder why there were none?

Rick S.

By Rick S. | 8/28/2020

Experienced technicians did quality work in a timely manner.

anonymous

By anonymous | 9/6/2019

Ben and the local team at Vacaville Big O take the time to honestly serve me for all of my vehicles.

another satisfied person

By another satisfied person | 8/19/2020

always treated fairly and great customer service as well as knowledgeable