Big O Tires

895 ratings
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Location

1509 Parkmoor Ave.,
San Jose, CA 95128

Peter

By Peter | 9/6/2019

quick and very good service. I would recommend everyone who get new tire (even from costco) should do the alignment!

Kelly L.

By Kelly L. | 12/5/2022

I have been coming here for years! Extremely informative, knowledgeable and friendly

Kristianna

By Kristianna | 9/6/2019

The service was very quick, and the employee did a great job of explaining to me the issues & my options.

Edsandi

By Edsandi | 11/23/2022

Very convenient for me and the service is excellent.

Paramvir

By Paramvir | 9/6/2019

Great service overall. Person helping me kept me aware of the progress and was very professional through out the experience.

Anthony S

By Anthony S | 11/21/2022

I've took my truck in pass to big O I took it to 3 other places and gave me wrong answers and didn't fix the problem but I took it here and they knew exactly and fixed my problem. So I also recommend my boss this place to take in our company vehicle to get it serviced for brand new brakes and a oil change. Great service and Sandra is a really nice lady and she knows everything to any situation!

Molly Maid

By Molly Maid | 9/6/2019

We use Big O to service our entire fleet. They are always able to address our needs and always get the job done quickly!

SL

By SL | 11/11/2022

Smooth transaction, clear explanation on my car’s status.

Kaushik Kulkarni & Jennifer Ruiz

By Kaushik Kulkarni & Jennifer Ruiz | 9/6/2019

Walked in. No appointment. Took 2hours to take care of Oil change and alignment. Fixed it perfectly. Took care of me. Happy with service.

CC

By CC | 10/29/2022

Good job. Decent price. Didn't try to over sell me.

Rachel

By Rachel | 9/6/2019

Everything was easy and great! I just wish they would have placed a mileage sticker so I know when to get an oil change next.

Lan Man

By Lan Man | 10/15/2022

Customer service was excellent and I will be coming back to thus location.

Andrea

By Andrea | 9/6/2019

They were very helpful. Great that the store had WiFi so I could work while I waited. Time it took was exactly as they estimated.

Ron

By Ron | 10/14/2022

It was fast,and they did a very g[d job.

Dominica

By Dominica | 9/6/2019

The attendant was very knowledgeable and helpful. He showed me exactly what the problem was and what needs to happen to fix it.

FrankB

By FrankB | 10/3/2022

The staff was very knowledgeable and professional, particularly the manager Carly and the rep Sandra.

Angel

By Angel | 9/6/2019

Both days I was there , the people inside we're great to work with. The mechanics were very good at keeping the shop clean

Brian D

By Brian D | 9/6/2022

I made an online appointment and proceeded to drop my vehicle off early. I had looked up the tires I wanted and thought they would be in stock at the location near me. Unfortunately these tires were not in stock and I had to choose another brand. Juan did a great job providing excellent customer service and pointed me in the right direction with a different tire that was in stock. I thought for sure it would take all day but to my surprise, my vehicle was ready in a couple of hours. Hope Juan gets to see his great reviews, keep up the great work!! Please update your online appointment and stock status!!

Vincent

By Vincent | 9/6/2019

Only downside was they tried to sale me a transmission flush. Stereotyped me as that "this guy doesn't know anything about care" person."

Frank.O

By Frank.O | 8/16/2022

Very friendly and the communication was very good. My service was done faster than expected.