Big O Tires

Had a good shopping experience. Your helper was supposed to send me an estimate for more work on my car the next morning, never got it....would have come back, decided not to, as quick as your guy not doing what he said he would. I'm not mad thou, but it did irk me a little.....overall friendly staff and good mechanics are what keep you going.....which you have. Thumb up.

This is the only Big O I will frequent in California have been to others and they are always trying to sell me things i don not need. this one always goes through everything with me and tells me exactly what needs to be done.

Excellent speed and service on my Tesla Model 3 alignment. My only request would be that the alignment results were provided electronically via email. I've already lost the sheet of paper with the numbers on it and wanted it for future reference.

All went smoothly. The associates were friendly, polite, professional, knowledgeable. Richard explained the options clearly. He told me a reasonable time for completion, and called me when it was done a little early. The price for alignment was reasonable. The work seems well done, since the car drives straight and true. Thanks for a job well done.

The appointment I had was at 7 am, however, the alignment tech was not scheduled to come in until 9 am. Alex was able to step in and align my car so I did not have to wait. Overall, great customer service.

Easy check in process. On time with time performance.

Was insisting I should put my new tires in the back for some reason, but I knew where I wanted them. No offense was taken, just a memorable note of the service.

Very timely service, in and out in less than 40 minutes.

Went in to have them fix a tpms sensor that another Big O store had put in that wasn't working. Andrew stepped in after the first technician told me they couldn't fix the problem. He offered his expertise and thought he could resolve the problem. Kudos to Andrew for taking the initiative to help out and also fix the problem with TPMS that the other store could not do!

I was REALLY impressed with the level of customer service provided by Sandra. She helped explain everything to me and even found me a better deal on a better set of tires. THANK YOU!

The folks at the San Jose location are knowledgeable and friendly. They also make recommendations that prioritize keeping my car safe in the most cost-effective way. I will continue to use them for car maintenance.

Service was great, professional, friendly & the work done very satisfied. I had called in the past of other tire dealers, and know one could do the work that Big O Tires does.

Within the past 12 months, I have purchased 3 complete sets of tires and now a spare for our trailer. Always fast, always good value when compared to other tire retailers. Very satisfied!

I Feel My Car Is Safe To Drive, Thank You

Excellent service.

Staff was courteous, knowledgeable, and efficient. No wasted time at the counter.

Good job,

People very professional and friendly and my Kia Optima runs perfect Mark

Craig and his team were professional and courteous. They made sure to get me in and out as quickly as possible. I'll definitely be going back to this location for future automotive needs.

Very reasonable price, prompt service, very friendly environment