Big O Tires

Had a good shopping experience. Your helper was supposed to send me an estimate for more work on my car the next morning, never got it....would have come back, decided not to, as quick as your guy not doing what he said he would. I'm not mad thou, but it did irk me a little.....overall friendly staff and good mechanics are what keep you going.....which you have. Thumb up.

Associate called other stores to order my tires, offered same day service, quoted price out the door amount, started work within minutes of arrival

Excellent speed and service on my Tesla Model 3 alignment. My only request would be that the alignment results were provided electronically via email. I've already lost the sheet of paper with the numbers on it and wanted it for future reference.

They told me of the benefit of the additional tire warranty and the deal to get alignments anytime I need to. The tire warranty is great. I don’t need to worry because if anything happens I am covered. The people were cool and explained everything.

The appointment I had was at 7 am, however, the alignment tech was not scheduled to come in until 9 am. Alex was able to step in and align my car so I did not have to wait. Overall, great customer service.

Good prices, friendly service.

Was insisting I should put my new tires in the back for some reason, but I knew where I wanted them. No offense was taken, just a memorable note of the service.

I was in need of a good set of tires and wanted a particular set. When I showed up they weren't in stock for my car. So the clerk asked of I wanted another set. Michelin Defender 80k mile tires it was and I love them. Second I loved my tires so much I figured I'd come back and get some new rear shocks. I got the Monroe 33185s now my car handles like a champ. Thank you. Now I need to get a good tune up and Inspection.

Went in to have them fix a tpms sensor that another Big O store had put in that wasn't working. Andrew stepped in after the first technician told me they couldn't fix the problem. He offered his expertise and thought he could resolve the problem. Kudos to Andrew for taking the initiative to help out and also fix the problem with TPMS that the other store could not do!

First time visit will not be my last, 100% better than my last Tire Center (Skips)

The folks at the San Jose location are knowledgeable and friendly. They also make recommendations that prioritize keeping my car safe in the most cost-effective way. I will continue to use them for car maintenance.

Love to go to Big O in San Jose as they are quick and professional

Within the past 12 months, I have purchased 3 complete sets of tires and now a spare for our trailer. Always fast, always good value when compared to other tire retailers. Very satisfied!

Everyone was very nice and helpful. Very happy with everything.

Excellent service.

Gilbert and coworker were very helpful. Thank you!

Good job,

This is the only Big O I will frequent in California have been to others and they are always trying to sell me things i don not need. this one always goes through everything with me and tells me exactly what needs to be done.

Craig and his team were professional and courteous. They made sure to get me in and out as quickly as possible. I'll definitely be going back to this location for future automotive needs.

All went smoothly. The associates were friendly, polite, professional, knowledgeable. Richard explained the options clearly. He told me a reasonable time for completion, and called me when it was done a little early. The price for alignment was reasonable. The work seems well done, since the car drives straight and true. Thanks for a job well done.