By Christine | 9/6/2019
As a woman I appreciate how the staff treats me with respect and do not talk down to me. I appreciate their honesty and the fact that they do not pressure me for unnecessary purchases.
By anonymous | 1/15/2021
Always a great experience here. In and out in a few hours
By Roy | 9/6/2019
Excellent service. They couldn't repair my leaking tire, as they found a cracked wheel, so they inflated my collapsible spare, mounted it, and recommended a place where the wheel could be repaired. I wasn't charged anything for this great service!
By Pang H | 1/13/2021
I went to two America’s Tire locations. They did not help me at all. Big O tires saved my problem right away. Very friendly service and kind help. Highly satisfied. Thanks.
By John | 9/6/2019
I've been to this location several times to do oil changes. Each time the staff does a very good job in getting me in and out as quick as possible. Usually in 2 hrs or less. The interior of the store is set up very nicely and CLEAN. They have a very clean and OK customer waiting area. Will I go back again. Most definitely YES!!
By Gil | 1/11/2021
this is my second visit to this store for tires and they have been great at providing service and performing work on my truck. I previously went to americas tire
By Richard | 9/6/2019
The tires I needed were not in stock but would be the next day. The manager had me driven home as he did not want me to drive on my shattered tire.
By JumanaL | 1/2/2021
quick friendly service, car tire problem was completed within 2 hours even without an appointment. price very reasonable. very close to my house
By Kenneth | 9/6/2019
I brought my f 150 in to have two nails removed from two tires. Alex quickly got my truck into the line of vehicles to be serviced and had them removed so I could get back to work. While I was waiting Mike searched for 4 new tires that would fit into my budget and informed me of the buy 3 one free promo. I will be bringing my truck back in May to get new tires firm this store location. I have been there before and the service on this trip guarantees I will be continuing to be a repeat customer.
By AlbertV. | 12/24/2020
Fast , friendly and direct solution to my cars problem. Fair price and knowledgeable staff to know what’s the issue my car is having.
By Lee | 9/6/2019
So much more helpful here vs. the dealership that I just left. The team here wanted my business and treated me as if they needed to earn it. A trait that is noticeable vs. those that take it for granted.
By Alex m | 12/23/2020
The staff and the price and the ease of speaking to people was the best I have never been here but with other needs I will totally be here again recommending it to my family and friends
By Whitney | 9/6/2019
In a world where it is hard to trust car repair shops, Big O stands out. Sandra had my best interest in mind and quoted me better rates than all other dealers and recommended repair shops. I forgot to mention my coupon when checking out, but they still went out of their way to apply it. Great experience!
By MIKEL | 12/23/2020
I came in needing a screw in my tire taken out and patched. they also suggested a rotation while i was there. all free of charge. Thank you!
By Angli | 9/6/2019
The front desk guy was very helpful. He took care of all the items I would like to check and waited an hour after close time for me to get my car back.
By MikeL | 12/23/2020
I called and asked to have a screw repair on short notice. I was told to come on in and I would be taken care of. My tire was repaired for free since I had purchased the tires and Big O tires previously. They also rotated my tires for free while they were at it. Thank you!
By Wayne | 9/6/2019
Just an easy, straightforward, efficient service. I dropped the car off at 7:15, was promptly greeted and taken care of by the advisor, signed the paperwork, left my keys and was gone in about 10 minutes. I called around 11, and they had located the problem and told me the cost to fix and was told it'd be ready after 3. I arrived at 4:30 and the car was ready. The advisor explained what was done, I paid and received my keys back and was out the door again in about 10 minutes. The car was clean, the work was done right with no issues and I was back in business.
By Nathan | 12/18/2020
I've never had a problem at this location. I trust their recommended services and that I am paying a fair price. They are always friendly and my cars are done in an appropriate amount of time.
By Christina | 9/6/2019
I really appreciated that the store manager was available immediately to speak to me in person about my inquiry, and that he followed up with a phone call about being overcharged for my parts. Friendly and prompt, and quickly able to remedy the overcharged fee.
By Jim T. | 12/18/2020
Waiting line for tire alignment was short. Since there wasn't a lot of work to be done to correct any issues the fix time was less that normally takes.