Big O Tires

As a woman I appreciate how the staff treats me with respect and do not talk down to me. I appreciate their honesty and the fact that they do not pressure me for unnecessary purchases.

Good service

Excellent service. They couldn't repair my leaking tire, as they found a cracked wheel, so they inflated my collapsible spare, mounted it, and recommended a place where the wheel could be repaired. I wasn't charged anything for this great service!

There was a problem with the first appointment on Monday scheduled which my husband scheduled for our daughters car. (We were told the tires we wanted were there and available so my husband scheduled an appointment on line and called the store directly.) When I arrived with the car, there were no tires available. Sandra Nelson helped me to get the tires that were needed ordered and get a new appointment scheduled, she then spoke with my husband and her manager to get our tires ordered and the work completed with a helpful and professional manner. She also gave us a rebate on the alignment to accomodate our time spent; with out being asked. Sandra is an asset to the BigOTire store at 1509 Parkmoore Ave, 95128. Hopefully she will get some recognition for being a stellar employee! Thanks BIG O TIres and Thanks Sandra and Richard the store manager and Thanks to the mechanics who worked on the vehicle too!

I've been to this location several times to do oil changes. Each time the staff does a very good job in getting me in and out as quick as possible. Usually in 2 hrs or less. The interior of the store is set up very nicely and CLEAN. They have a very clean and OK customer waiting area. Will I go back again. Most definitely YES!!

busy shop but will give you a good and very nice job on what you need on your car

The tires I needed were not in stock but would be the next day. The manager had me driven home as he did not want me to drive on my shattered tire.

Personnel are very efficient and hard working

I brought my f 150 in to have two nails removed from two tires. Alex quickly got my truck into the line of vehicles to be serviced and had them removed so I could get back to work. While I was waiting Mike searched for 4 new tires that would fit into my budget and informed me of the buy 3 one free promo. I will be bringing my truck back in May to get new tires firm this store location. I have been there before and the service on this trip guarantees I will be continuing to be a repeat customer.

They were accommodating, informative and quickly serviced my flat tire. I will continue to come to this location for my future services as I’ve come to trust their work, service and value their honesty.

So much more helpful here vs. the dealership that I just left. The team here wanted my business and treated me as if they needed to earn it. A trait that is noticeable vs. those that take it for granted.

Sandra was awesome like always.Very helpful knows her job and breaks down what you need from major to minor.The people that work here enjoy there jobs.

In a world where it is hard to trust car repair shops, Big O stands out. Sandra had my best interest in mind and quoted me better rates than all other dealers and recommended repair shops. I forgot to mention my coupon when checking out, but they still went out of their way to apply it. Great experience!

The customer service was amazing and I really appreciated that all the staff inside wore mask and practiced social distancing and it gave me peace of mind especially during this unprecedented time of COVID.

The front desk guy was very helpful. He took care of all the items I would like to check and waited an hour after close time for me to get my car back.

Explained warped rotors

Just an easy, straightforward, efficient service. I dropped the car off at 7:15, was promptly greeted and taken care of by the advisor, signed the paperwork, left my keys and was gone in about 10 minutes. I called around 11, and they had located the problem and told me the cost to fix and was told it'd be ready after 3. I arrived at 4:30 and the car was ready. The advisor explained what was done, I paid and received my keys back and was out the door again in about 10 minutes. The car was clean, the work was done right with no issues and I was back in business.

Always a great experience here. In and out in a few hours

I really appreciated that the store manager was available immediately to speak to me in person about my inquiry, and that he followed up with a phone call about being overcharged for my parts. Friendly and prompt, and quickly able to remedy the overcharged fee.

I went to two America’s Tire locations. They did not help me at all. Big O tires saved my problem right away. Very friendly service and kind help. Highly satisfied. Thanks.