Big O Tires

I was very impressed with this Big O, I have gone to a few others and out of all of them, i will return to this one.I went in for an alignment and my car was taken inside in under 10 minutes and the car was done before the promised time. Really great experience.

this is my second visit to this store for tires and they have been great at providing service and performing work on my truck. I previously went to americas tire

David at the Meridian @ Parkmoor store in San Jose was friendly, professional, and knows a lot about tires! I plan to refer my friends and family members to this store and David in particular!

quick friendly service, car tire problem was completed within 2 hours even without an appointment. price very reasonable. very close to my house

Very nice.

Fast , friendly and direct solution to my cars problem. Fair price and knowledgeable staff to know what’s the issue my car is having.

Very helpful

The staff and the price and the ease of speaking to people was the best I have never been here but with other needs I will totally be here again recommending it to my family and friends

Was perfect

I came in needing a screw in my tire taken out and patched. they also suggested a rotation while i was there. all free of charge. Thank you!

Good service

I called and asked to have a screw repair on short notice. I was told to come on in and I would be taken care of. My tire was repaired for free since I had purchased the tires and Big O tires previously. They also rotated my tires for free while they were at it. Thank you!

Mike was great! When I initially called a bit in panic as my left rear tire had a leak and I have already been to both Kia service Center in the San Jose area, I called Your store. (Also, I don't live in the area, but in Hercules.) Right when Mike answered the phone, he put me at ease and told me to come over and that you guys would take care of me. His pleasant tone of voice and how he communicated was reassuring. I got to the store and he took care of me. You guys patch the hole on my tire and I am so thankful that it didn't cost me a lot. Thank you so much. Being in customer service industry, I know that how this review, word of mouth and social media are important to gain business. Rest assured that I will refer your store (location) to my friends who live in the area. Furthermore, give me a few days, I'll write this review on yelp, too. Gratefully, Errol

I've never had a problem at this location. I trust their recommended services and that I am paying a fair price. They are always friendly and my cars are done in an appropriate amount of time.

My car got overfilled with oil, I asked them to do an oil change and a tune up. Due to the excess oil and a broken gasket more repairs were necessary which I declined because I have a regular mechanic that I wanted to have look at it. The guys drained the excess oil and cleaned up my spark plug well and didn't charge me a dime. I was in shock. I paid pep boys $90, twice, just to look at my car AND have them tell me there was nothing they could do. So, thank you guys for being awesome and not screwing people over.

Waiting line for tire alignment was short. Since there wasn't a lot of work to be done to correct any issues the fix time was less that normally takes.

I went to Big O Tires to get a large amount of tasks done on my car (new struts, spark plugs, rotors, brakes, suspension, oil change). I had an amazing experience. Derrick (front desk) was super helpful. Alberto (mechanic) was amazing, He explained everything he did and showed me all my old parts and explained why each part was not working well. He was beyond helpful, informative, and I could tell he enjoys his job. I had gone to dealer and had full inspection done. Got list of things that needed to be replaced and went to big o tires to get them fixed and it was half the price than the dealer. Great experience and would recommend.

Sunita is always friendly, the staff she works with are very knowledgeable and friendly.

David helped with the repair of the tire and saved us from a large expense at this time. We will definitely be back when we will need four new tires. Excellent customer service!!

The shop was very clean and organized. The staff was knowledgeable and assisted me in picking out a reliable tire that was backed by a warranty. I am very appreciative of the complimentary inspection they performed on my vehicle.