By Sabrina | 9/6/2019
Thanks
By This Chicana | 11/11/2020
I was able to get my vehicle back the same day. I was also able to use a Groupon that really helped me since I am a single mother, I really need my car. I really need my car to be in excellent working condition every time. I know when I go there it was always %100 service in every category. I actually had to go back in 2 days because I needed additional alignment work. I was also able to use another Groupon so that helped again with the other service. Altogether I spent around over $850.00 and that is with the Groupon savings. So I am really thankful they were able to get that work in 2 days later. Now I feel safe with my kids going places again. With 2020 I need to have my car in great conditon incase of anything pretty much. The entire staff that works there is always polite and professional even if I come in looking a mess. Sweat pants and hair in a bun and they are so nice everytime.
By Sonny | 9/6/2019
NA
By KatieB | 11/9/2020
On a whim, while deciding to work from home that day instead of going in, I looked into getting new tires and an alignment since the rainy season is coming and at least one of my tires was getting bald. I was really happy that this whim turned into getting everything done that same day, starting with a phone call to check if this location had the tires I wanted and ending with everything being completed just a few hours later. The staff were also very friendly and helpful throughout the process.
By Jake | 9/6/2019
Yeah
By anonymous | 11/8/2020
James and Craig are so helpful. Excellent customer service
By Melania | 9/6/2019
I was surprised how pleased I was this time. Car was done in no time considering there was a lot of people. My car also ran perfect after
By MO | 11/2/2020
Sandra Nelson was fantastic! Super helpful and on top of taking care of us!
By Alejandro | 9/6/2019
The staff was very eager to assist me and even informed me about an issue with my tires, which they were able to resolve in an easy 10mins.
By anonymous | 10/31/2020
Service was great and easy just took some time to get it completed
By Rebecca | 9/6/2019
I didn't have a appointment in Castillos service was great. They got me in and out with a shorter time that was quoted to me. Thank you
By Moflicker | 10/31/2020
The lady at the front desk was very helpful and friendly...
By Mario | 9/6/2019
My truck was done promptly for the alignment, and my groupon. was accepted with no problem. The only thing I was given costly quote for future recommended repairs.
By nljohn | 10/29/2020
good job, took a little longer then i expected but was ok. all oil residue was wiped up no drops onmy garage floor the next day.
By Paul | 9/6/2019
I've been to a lot of Big O Tires over the years and the service I received from Jeremy was some of the best in recent memory.
By Satisfied | 10/29/2020
Great service great price = great value
By Timothy Collins | 9/6/2019
You (Big O) identified a situation which I KNOW a similar store missed last time I had this sort of work done.
By Connie C | 10/26/2020
Efficient and honest
By Citi | 9/6/2019
this is jose salazar from citicars i will recommend this place the service good but price low good costumer service thank you Big o Tires
By Lee E. | 10/24/2020
Highly professional staff and expectations are set at start and they are met.