Big O Tires

918 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

1509 Parkmoor Ave.,
San Jose, CA 95128

Francisco

By Francisco | 9/6/2019

Came in early for 4pm appt, car was not even on the rack by 5:30 (when I was told the job would have been completed by) Wrong tires were put on car and not given notice about change. Had to make another appointment for correct tires. After second tire installation and alignment, steering center was not reset causing car to steer toward the right. Lots of wasted time and aggravation.

Sal

By Sal | 9/6/2019

Great reps, very personable and service was fast

Water

By Water | 9/6/2019

My mom always said if you don't got nothing nice to say don't say nothing at all so no comment

Gavin

By Gavin | 9/6/2019

Craig and Andrew are great with there clients

Danny

By Danny | 9/6/2019

Need better customer service also following work order what's customer requested it . It is very important check all employees follow up work order do exactly what's customer required .

Tuan

By Tuan | 9/6/2019

Really helpful and nice service, thanks so much

Nirav

By Nirav | 9/6/2019

3 hours to change oil and you missed to reset the alert. technician had to use a YouTube video to learn how to reset. What a waste of time?

Nate

By Nate | 9/6/2019

Great service as expected. great pricing as well

anonymous

By anonymous | 8/15/2019

2 tires and an alignment with an appt. Scheduled should not take 4 hours.

Moh

By Moh | 9/6/2019

Nice lady SANDRA helped me out.

anonymous

By anonymous | 5/28/2019

Did not tell me or explain what services were performed. No copy of multi point inspection provided after asking for it. Not sure what was even really done to my car. The worker who was supposed to be helping me and answering my questions was rude and sarcastic.

James

By James | 9/6/2019

Outstanding service...a happy repeat customer

Ronnie

By Ronnie | 9/6/2019

Dave is courteous respectful and informative

Huong

By Huong | 9/6/2019

Sale rep is knowledgable and friendly

Queenie

By Queenie | 9/6/2019

Friendly and I got in and out.

Monserrat

By Monserrat | 9/6/2019

love the service i get great staff