Big O Tires

909 ratings
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Location

1509 Parkmoor Ave.,
San Jose, CA 95128

Francisco

By Francisco | 9/6/2019

Came in early for 4pm appt, car was not even on the rack by 5:30 (when I was told the job would have been completed by) Wrong tires were put on car and not given notice about change. Had to make another appointment for correct tires. After second tire installation and alignment, steering center was not reset causing car to steer toward the right. Lots of wasted time and aggravation.

Queenie

By Queenie | 9/6/2019

Friendly and I got in and out.

Water

By Water | 9/6/2019

My mom always said if you don't got nothing nice to say don't say nothing at all so no comment

Monserrat

By Monserrat | 9/6/2019

love the service i get great staff

Danny

By Danny | 9/6/2019

Need better customer service also following work order what's customer requested it . It is very important check all employees follow up work order do exactly what's customer required .

Nick

By Nick | 9/6/2019

Great experience. Staff was knowledgeable and courteous.

Nirav

By Nirav | 9/6/2019

3 hours to change oil and you missed to reset the alert. technician had to use a YouTube video to learn how to reset. What a waste of time?

Francine

By Francine | 9/6/2019

Great vehicle service and amazing customer service!

anonymous

By anonymous | 8/15/2019

2 tires and an alignment with an appt. Scheduled should not take 4 hours.

Rick

By Rick | 9/6/2019

I will bring my other cars here.

anonymous

By anonymous | 5/28/2019

Did not tell me or explain what services were performed. No copy of multi point inspection provided after asking for it. Not sure what was even really done to my car. The worker who was supposed to be helping me and answering my questions was rude and sarcastic.

David

By David | 9/6/2019

I'll be back on a regular basis

Katherine

By Katherine | 9/6/2019

The people where very nice and pleasant.

Gino

By Gino | 9/6/2019

Great customer service. The alignment was done within an hour.

Steve

By Steve | 9/6/2019

Very professional but took a little longer than I expected

Maneesh

By Maneesh | 9/6/2019

Thank you for taking care of my car.