By Deborah | 9/6/2019
Absolutely dynamic customer service and can-do attitude and each employee understands the needs of the customer and I am very impressed
By Raoul | 9/6/2019
Always a pleasant experience!
By Victor | 9/6/2019
The team was efficient and professional.
By Ken | 9/6/2019
Great service good guys I would recommend them to everyone thanks
By Debra | 9/6/2019
Great place!
By Jim | 9/6/2019
The salesmen were very knowledgable polite. Vehicle was done when promised and there was no wait time.
By anonymous | 9/6/2019
I got my front brake pads done on 3/21/2019. Let me start by saying, what a great crew! I was greeted at my car by one of the mechanic's (Daniel, I think). James was at the counter when I entered and got the paperwork started (very professional/polite). I originally spoke with Josh on the phone & he oversaw everything going on with my car. He was extremely helpful. Tyler, was the mechanic that worked on my car. He bothered to explain to me what was being done and what to pay attention to in the future. I've always had good experiences with other Big O Tires in other cities but this was an exceptional experience. Thank you!
By Savannah | 9/6/2019
The guys that work there are always phenomenal when assisting me. I feel like I can trust that my car is in good hands when I take it in. They always go above and beyond for me and I will never take my car anywhere else!
By William | 9/6/2019
Jose was very friendly and on top things. They finished my alignment faster than expected. Nice place. I'll be back.
By Kristine | 9/6/2019
They got us in on a Saturday morning even though they were busy with a sale. The service was excellent and my tire was replaced quickly. I wasn't pressured to buy more but was informed of additional offers and why they would be beneficial. Great service and great experience. We will go back!
By Scott | 9/6/2019
Always enjoy my visits to Chico Big O. Clean store, courteous, professional, knowledgeable, technicians. Best place for tires and service.
By Cliff Lewis | 9/6/2019
Very impressed with service. I was able to bring my vehicle in, tell the battery check. The shop was busy, but got it taken care of. Joshua was my service agent, did a very good job.
By Alicia | 9/6/2019
I think the name is Juan he was extremely helpful in helping me find the right tires for my vehicle. We ordered them 1 week prior to my arrival. My family and I went to eat dinner and they were done putting them on before we finished eating. Juan and Josh also let us know that we would need an alignment and they could provide the service as well if we needed. Thank you!
By Cassandra | 9/6/2019
It's been pretty awesome. Everyone has been super nice and helpful. I know I'm getting excellent service and it's cool knowing that my car is in good and trustworthy hands.
By Amanda | 9/6/2019
I never had anyone show me around my car and explain to me step by step what this means and that means. Jose had great customer service! and knows what he talking about not a pushy sales men that wants to take my money away. I needed brakes on my car and they were Affordable and super easy process. This is my new shop for sure and by far the best shop I've gone to nice and clean and bathrooms as well Who ever it's the boss of Jose he's lucky to have him as a employee great job big o tires.
By Cassandra | 9/6/2019
Everyone was super nice and very helpful. They went out of their way to help me and I really appreciated it.
By Kim | 9/6/2019
It was great. They took care of me like family!
By Valerie | 9/6/2019
Good service, good prices and fast repairs. Will definitely be my go to shop now.
By Bill | 9/6/2019
Even though I was a Paradise customer, they treated me as if I had bought my tires at their store.
By Carl | 9/6/2019
I was greeted with great service and a knowledgeable team. Josh was straight forward about repairs that needed attention now, and showed me the areas that were worn. Thank you, I ussually use Les Schwaab! Not anymore!