Big O Tires

364 ratings
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Location

2001 Esplanade,
Chico, CA 95926

Deborah

By Deborah | 9/6/2019

Absolutely dynamic customer service and can-do attitude and each employee understands the needs of the customer and I am very impressed

Raoul

By Raoul | 9/6/2019

Always a pleasant experience!

Victor

By Victor | 9/6/2019

The team was efficient and professional.

Ken

By Ken | 9/6/2019

Great service good guys I would recommend them to everyone thanks

Debra

By Debra | 9/6/2019

Great place!

Jim

By Jim | 9/6/2019

The salesmen were very knowledgable polite. Vehicle was done when promised and there was no wait time.

anonymous

By anonymous | 9/6/2019

I got my front brake pads done on 3/21/2019. Let me start by saying, what a great crew! I was greeted at my car by one of the mechanic's (Daniel, I think). James was at the counter when I entered and got the paperwork started (very professional/polite). I originally spoke with Josh on the phone & he oversaw everything going on with my car. He was extremely helpful. Tyler, was the mechanic that worked on my car. He bothered to explain to me what was being done and what to pay attention to in the future. I've always had good experiences with other Big O Tires in other cities but this was an exceptional experience. Thank you!

Savannah

By Savannah | 9/6/2019

The guys that work there are always phenomenal when assisting me. I feel like I can trust that my car is in good hands when I take it in. They always go above and beyond for me and I will never take my car anywhere else!

William

By William | 9/6/2019

Jose was very friendly and on top things. They finished my alignment faster than expected. Nice place. I'll be back.

Kristine

By Kristine | 9/6/2019

They got us in on a Saturday morning even though they were busy with a sale. The service was excellent and my tire was replaced quickly. I wasn't pressured to buy more but was informed of additional offers and why they would be beneficial. Great service and great experience. We will go back!

Scott

By Scott | 9/6/2019

Always enjoy my visits to Chico Big O. Clean store, courteous, professional, knowledgeable, technicians. Best place for tires and service.

Cliff Lewis

By Cliff Lewis | 9/6/2019

Very impressed with service. I was able to bring my vehicle in, tell the battery check. The shop was busy, but got it taken care of. Joshua was my service agent, did a very good job.

Alicia

By Alicia | 9/6/2019

I think the name is Juan he was extremely helpful in helping me find the right tires for my vehicle. We ordered them 1 week prior to my arrival. My family and I went to eat dinner and they were done putting them on before we finished eating. Juan and Josh also let us know that we would need an alignment and they could provide the service as well if we needed. Thank you!

Cassandra

By Cassandra | 9/6/2019

It's been pretty awesome. Everyone has been super nice and helpful. I know I'm getting excellent service and it's cool knowing that my car is in good and trustworthy hands.

Amanda

By Amanda | 9/6/2019

I never had anyone show me around my car and explain to me step by step what this means and that means. Jose had great customer service! and knows what he talking about not a pushy sales men that wants to take my money away. I needed brakes on my car and they were Affordable and super easy process. This is my new shop for sure and by far the best shop I've gone to nice and clean and bathrooms as well Who ever it's the boss of Jose he's lucky to have him as a employee great job big o tires.

Cassandra

By Cassandra | 9/6/2019

Everyone was super nice and very helpful. They went out of their way to help me and I really appreciated it.

Kim

By Kim | 9/6/2019

It was great. They took care of me like family!

Valerie

By Valerie | 9/6/2019

Good service, good prices and fast repairs. Will definitely be my go to shop now.

Bill

By Bill | 9/6/2019

Even though I was a Paradise customer, they treated me as if I had bought my tires at their store.

Carl

By Carl | 9/6/2019

I was greeted with great service and a knowledgeable team. Josh was straight forward about repairs that needed attention now, and showed me the areas that were worn. Thank you, I ussually use Les Schwaab! Not anymore!