Big O Tires

364 ratings
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Location

2001 Esplanade,
Chico, CA 95926

Richard

By Richard | 9/6/2019

Very professional and courteous

Emily

By Emily | 9/6/2019

Your store manager, Josh, is awesome! Always extremely nice and accommodating. Won't go anywhere else!

April Gill

By April Gill | 9/6/2019

1st time in the Chico Big O as a Campfire Survivor from Paradise where I went to Big O there but just bought a home in Chico so happy to be close to Big O here with friendly and quick service especially since I had to go in twice this week

Kristi

By Kristi | 9/6/2019

Very happy with the service!

Kristopher

By Kristopher | 9/6/2019

Excellent!

Mike

By Mike | 9/6/2019

Amazing team who were both cordial and professional ... definitely will be back

Deborah

By Deborah | 9/6/2019

I gave all 5s as I believe the quality and customer service is excellent

Maya

By Maya | 9/6/2019

The 2 men that helped me were very nice & quick with my vehicle. I enjoyed a brief conversation with one of them while going through the payment process.

Jenn Payne

By Jenn Payne | 9/6/2019

Joshua was up front and offered return services needed with quotes and a smile. He made the visit comfortable from the beginning. I will be back for other services recommended for my car. Thank you for such a positive morning.

Dominique

By Dominique | 9/6/2019

Robert was excellent. He was actually the one that answered my call when I was shopping around- knew I had to get tires but I didn't want to settle on the first place. He assured me Big O was the best price in town on tires and I didn't look anywhere else. He ordered my tires and they arrived the next day. Robert greeted me once I got there as if he remembered our conversation over the phone. Service was so quick and speedy and he even provided me a couple of recommendations for my vehicle. Thanks for being so trustworthy, friendly, with the best value in town. I'll be back at Big O in the future for sure. Thank you!!

Madeline Schwan

By Madeline Schwan | 9/6/2019

I so appreciated the manager coming out to my car. And the care that was taken to figure out what was needed to fix my car. I appreciated him taking a picture of the damage to show me up close(since I'm disabled). The work was done faster than I had expected as well.

Joseph

By Joseph | 9/6/2019

I was visiting Chico and got a flat tire on the way up so I stopped by before they were open and they didn't hesitate to help even though they weren't open yet. Can't say enough good things about the staff and service here. Robert was great, he is very personable and knowledgeable. Definitely the type of employee any company would appreciate to have. Quick and reasonably priced service what else is there to ask for?

Kirk

By Kirk | 9/6/2019

I was impressed by the fact that with no appointment, and on a Saturday, I was able to get my Toyota Corolla in for an alignment! Great customer service and excellent alignment job were done!

Ed

By Ed | 9/6/2019

Happy to see you in a better location I've used big o in the past growing up I should say Les Swab is a racket. Big o can't be beat!

Diane

By Diane | 9/6/2019

Great service and employees were very helpful

James Boston

By James Boston | 9/6/2019

Robert Guzman was very helpful and knowledgeable about what we needed.

Bill

By Bill | 9/6/2019

Josh was great

Thao

By Thao | 9/6/2019

Very quick, professional, and attentive to the customers!

Prem

By Prem | 9/6/2019

Excellent service

Noelle

By Noelle | 9/6/2019

We were very appreciative of Josh's help, he provided good communication and recommendations on new tires we bought! Will come back again!