Big O Tires

364 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

2001 Esplanade,
Chico, CA 95926

Tammy

By Tammy | 9/6/2019

I called made an appointment. Had to cancel and reschedule. Very nice got appointment very quickly dropped my car off. Was fixed in under the time they told me. Very pleased with everyone there. Would recommend them for anything. Thanks.

Stacy

By Stacy | 9/6/2019

Loved the fast service! Everyone is very friendly. Thank you!

Benny beth

By Benny beth | 9/6/2019

Robert Guzman was amazing with his customer service. He greeted me right away and took care of my needs. I truly feel he went over and beyond his job duties to care of my car. Thank you so much for the exceptional service. I will definitely be back with my other vehicles

Eric

By Eric | 9/6/2019

Got my alignment done in a timely manner and they were friendly and professional! And I got a free water while I waited.

Nick

By Nick | 9/6/2019

I got everything I asked for and received excellent, efficient service

Leslie

By Leslie | 9/6/2019

Got the tires rotated and an oil change"�great service!

Jim

By Jim | 9/6/2019

Could improve on #3 question, got all wrong

Sean

By Sean | 9/6/2019

I was in and out fast would come back when I need something done

Zachary

By Zachary | 9/6/2019

Every single person I met at Big-O was exceptional. They were warm, welcoming, knowledgeable. They worked hard and efficiently. They helped me out with a disaster of a rental car situation with true grace. They have made a loyal customer of me and my father. Well done.

Bridget

By Bridget | 9/6/2019

Robert was great. Very friendly and helpful.

Kathleen

By Kathleen | 9/6/2019

They were so good to me. Got me what others couldn't get me. And next day shipping. Awesome

Dominique

By Dominique | 9/6/2019

This is my second time at Big O. A few months ago I needed new tires on a new vehicle I purchased and I was more than pleased with the service. 15 years in chico and I've never took my business to Big O until then. Since then I've been getting reminder cards in the mail for an oil check and tire rotation and I knew that's where I would be going back. Sure enough, the service was just as good the second time around and I won't be going anywhere else if I can help it. Thank you for consistently high customer service. This time in the waiting room I could see everyone gets the same high quality service no matter how big or small the job. I love that Big O can service my car needs and it's more than just an oil change and tires. Thank you!

Michelle

By Michelle | 9/6/2019

The staff was very friendly. I was in and out in record time with my oil change

Humberto

By Humberto | 9/6/2019

Great Service. Cheap Tires.

Vicki Fretwell

By Vicki Fretwell | 9/6/2019

Very satisfied with how curteously I was treated. I will come back in future should I need service. Thank you all and thank Robert who helped me. Vicki fretwell

Kyle

By Kyle | 9/6/2019

I believe I dealt with Josh I called around town for quotes and his customer service was by far the best in town. We got to talking about tires and I told him my price range and he showed me the best product that I could afford and it was also the best price in town, you have a great team i got a ride across town and by the time i came back my car was done thank you for the service I will always be a loyal customer.

Vanessa

By Vanessa | 9/6/2019

Quick and easy! I used a groupon, and was made aware right away that I'd still have to pay tax. It was nice that they were so upfront and didn't try to upsell me on services I didn't need. Will definitely go back!

Ariel

By Ariel | 9/6/2019

My gosh! These folks were super nice and helpful with my tire! On the phone they were super polite and in store as well! When I can to get my tire put on I handed them my keys and they handed me a drink! The prices really are the best in town and all of them were so nice! I really cant stress enough how great of an experience it was. I felt that I could trust them and felt like I wasn't being pushed into buying more/a more expensive alternative. Thanks again guys! I'll be back for sure!!!

Stefanie

By Stefanie | 9/6/2019

Very courteous, knowledgeable staff. Everyone was professional, and explained all repairs in detail.

Melody

By Melody | 9/6/2019

Josh and Robert were amazing and their customer service skills were exceptional and both were courteous and professional. I can't thank them enough for their assistance.