By Tammy | 9/6/2019
I called made an appointment. Had to cancel and reschedule. Very nice got appointment very quickly dropped my car off. Was fixed in under the time they told me. Very pleased with everyone there. Would recommend them for anything. Thanks.
By Stacy | 9/6/2019
Loved the fast service! Everyone is very friendly. Thank you!
By Benny beth | 9/6/2019
Robert Guzman was amazing with his customer service. He greeted me right away and took care of my needs. I truly feel he went over and beyond his job duties to care of my car. Thank you so much for the exceptional service. I will definitely be back with my other vehicles
By Eric | 9/6/2019
Got my alignment done in a timely manner and they were friendly and professional! And I got a free water while I waited.
By Nick | 9/6/2019
I got everything I asked for and received excellent, efficient service
By Leslie | 9/6/2019
Got the tires rotated and an oil change"�great service!
By Jim | 9/6/2019
Could improve on #3 question, got all wrong
By Sean | 9/6/2019
I was in and out fast would come back when I need something done
By Zachary | 9/6/2019
Every single person I met at Big-O was exceptional. They were warm, welcoming, knowledgeable. They worked hard and efficiently. They helped me out with a disaster of a rental car situation with true grace. They have made a loyal customer of me and my father. Well done.
By Bridget | 9/6/2019
Robert was great. Very friendly and helpful.
By Kathleen | 9/6/2019
They were so good to me. Got me what others couldn't get me. And next day shipping. Awesome
By Dominique | 9/6/2019
This is my second time at Big O. A few months ago I needed new tires on a new vehicle I purchased and I was more than pleased with the service. 15 years in chico and I've never took my business to Big O until then. Since then I've been getting reminder cards in the mail for an oil check and tire rotation and I knew that's where I would be going back. Sure enough, the service was just as good the second time around and I won't be going anywhere else if I can help it. Thank you for consistently high customer service. This time in the waiting room I could see everyone gets the same high quality service no matter how big or small the job. I love that Big O can service my car needs and it's more than just an oil change and tires. Thank you!
By Michelle | 9/6/2019
The staff was very friendly. I was in and out in record time with my oil change
By Humberto | 9/6/2019
Great Service. Cheap Tires.
By Vicki Fretwell | 9/6/2019
Very satisfied with how curteously I was treated. I will come back in future should I need service. Thank you all and thank Robert who helped me. Vicki fretwell
By Kyle | 9/6/2019
I believe I dealt with Josh I called around town for quotes and his customer service was by far the best in town. We got to talking about tires and I told him my price range and he showed me the best product that I could afford and it was also the best price in town, you have a great team i got a ride across town and by the time i came back my car was done thank you for the service I will always be a loyal customer.
By Vanessa | 9/6/2019
Quick and easy! I used a groupon, and was made aware right away that I'd still have to pay tax. It was nice that they were so upfront and didn't try to upsell me on services I didn't need. Will definitely go back!
By Ariel | 9/6/2019
My gosh! These folks were super nice and helpful with my tire! On the phone they were super polite and in store as well! When I can to get my tire put on I handed them my keys and they handed me a drink! The prices really are the best in town and all of them were so nice! I really cant stress enough how great of an experience it was. I felt that I could trust them and felt like I wasn't being pushed into buying more/a more expensive alternative. Thanks again guys! I'll be back for sure!!!
By Stefanie | 9/6/2019
Very courteous, knowledgeable staff. Everyone was professional, and explained all repairs in detail.
By Melody | 9/6/2019
Josh and Robert were amazing and their customer service skills were exceptional and both were courteous and professional. I can't thank them enough for their assistance.