By Marc | 11/18/2019
They said I'd have to wait for an hour and a half, but they finished in 45 minutes! Very fast and friendly
By james | 3/1/2021
I relayed exactly what I wanted done and they performed the task with ease. I received a call after diagnosis and was told that no problem could be found, and the scheduled work was completed faster than I thought.
By Daniel B Salas | 11/18/2019
Manager Joshua Secretario communicated fully and even showed issues of the vehicles to us. He respected us and was incredibly knowledgeable and kind. The rest of the team was very friendly and worked very hard to get us back on the road safely and swiftly.
By JGonzales | 2/27/2021
Daniel was very honest with me about my car and I appreciated the advice he gave me and the suggestions he had made to make sure my car was safe to drive
By Andy | 11/14/2019
Your business works because of Robert Guzman....period
By Paul M | 2/20/2021
Jason (I think) was awesome! I came in initially for a quote on new tires after having been quoted elsewhere and told to "check back" every couple of weeks because they did not have the correct tires on-hand. When I spoke with Jason he was able to not only recommend some great tires for my vehicle, but install them the same day. They were also about $200 less expensive than the other quote I received. I will be coming back to Big O Tires for my tire needs! Thank you!!
By Marianne | 11/13/2019
I had a screw in my tire which was repaired for free, the store's customer service was very good
By Carol C | 2/16/2021
Everything was completed to my satisfaction
By Cliff Lewis | 11/13/2019
The team was very professional. I went in for an oil change before leaving town. With the free inspection they found my brakes were very low. Showed me the pads. I was traveling through very windy mountain roads. This could have been tragic. May have saved my life.
By turtle888@att.net | 2/9/2021
clear communication. price quoted remained the same. Clean & comfortable waiting area. it was a very comfortable, waiting, it seemed as if I did not want to leave.
By Raoul | 11/13/2019
Great experience!
By Gwen G | 2/8/2021
Great experience very explanatory very friendly fast convenient service I would recommend them to anyone. The general manager had excellent customer service I was very satisfied.
By Amalia | 11/6/2019
I felt totally supported. They were friendly and took time to assess my needs and made sure to get me covered. Will definitely do business with them in the future.
By Shannon T. / Local Business Owner | 2/8/2021
Excellent service. Came in on time and on estimate! We will be back
By Kathy | 11/4/2019
Great service and explanation of what my little Nissan Versa needed. Thanks Joshua and Robert!
By anonymous | 2/2/2021
Good service. I've used this shop several times and will continue to bring my car here.
By California Vocations Inc. | 10/31/2019
Excellent Service in both the Chico and Oroville locations. Wonderful managers and staff; knowledgeable, friendly, reliable, and take they pride in doing a good job of keeping they customers safe.
By D.F.T. | 1/21/2021
Made an appointment drove in no weighting rotated my tires and repaired a nail in a front tire NO CHARGE
By Junmyung | 10/30/2019
It was a little bit confusing when it comes to using the Groupon coupon but in general, everything was smooth.
By Charlene D | 1/20/2021
Josh and his team are always on top of everything. They communicate well and have our vehicles repaired when they say they will. Most importantly we trust them absolutely to fix what is needed and not over charge us.