By Ray | 10/10/2019
I was treated like a family member.
By Anna | 11/16/2020
Great experience and friendly staff
By Robert | 10/8/2019
Rep friendly and knowledgeable provided fast service, I am a bay area customer moving to Forest Ranch and will continuing as a Chico customer.
By anonymous | 11/14/2020
My car drives a lot better than before. Thanks!
By David | 10/7/2019
Robert and Daniel helped me with prompt and friendly service. Will return. Thank you
By LynnieR | 11/11/2020
Quick, friendly, knowledgeable service.
By Sophina | 10/5/2019
Very professional and very nice guys
By Ariel | 11/7/2020
The crew is always so friendly and nice. They really get to know you and actually care for you and your vehicle. My husband and I both love taking our cars the get service at the Big O on esplanade because we trust them. Great communication as well. Always on time with phone call updates and pick up calls
By Karen | 9/26/2019
Robert was very attentive and gave great customer service, because of his service I would highly recommend Big O to anyone.
By Andy C | 11/3/2020
Big O employees went above and beyond to completely fix every problem I had with my Mustang. They took the time to locate the problem and completely fix multiple issues. All the employees were very friendly and knowledgeable. They quoted me a price and time frame and stuck by both. Very pleased and I plan on going back for anything else my car needs.
By Jason | 9/25/2019
I needed new tires and found the staff to be knowledgable and helpful in selecting the right tire for me. Very happy with the results.
By Shadowlady | 11/3/2020
Your manager Josh, at the Chico location, is one of the most pleasant, courteous service managers I've ever dealt with in over 50 years of driving experience. Based several interactions with Josh alone I will rerturn for future service requirements on both my vehicles.
By Molly | 9/24/2019
Friendly staff and quick appointment!
By Mrs DB satisfied | 11/2/2020
Very knowledgeable and excellent customer service giving me special acknowledgement as I am regular customer
By Joseph | 9/23/2019
Very nice staff and very helpful with my directional rims
By James H | 10/30/2020
As each repair was discovered, they were explained and worn parts shown
By Brent | 9/22/2019
Service was quick and professional.
By Curtite | 10/29/2020
Staff was knowledgeable and eager to assist. Josh was professional and made sure my truck was taken care of as if one of their own. Great service! Completed a job that others wanted to charge far too much for! A++service and will be recommending to family and friends!. Thank you Big O Team, extremely happy!
By Celina | 9/9/2019
My husband worked for 18 years at a Big O Tires. That was a long time ago, but we still try to go there whenever possible. I was pleasantly surprised to know there was a chico store once again. I arrived by 8, & was greeted with awesome customer service. My oil change was quickly done & i was on my way in less than 30mins!
By Amazonecho530 | 10/24/2020
I really liked how the guy ( i didn't get his name :( ) but he explained and showed me exactly what the other issues with my tires.