By Savannah | 9/6/2019
Service was great!
By Alisa | 6/8/2020
I was helped by the location's manager who was very knowledgeable and friendly. He did not try to sell me on anything other than what I came in for, which I really appreciate. I was able to get my tires changed immediately while I waited and the final price was lower than what he originally quoted which was a very pleasant surprise. Great customer service.
By Kate | 9/6/2019
Great service.
By Teresa | 3/16/2020
this place is great! Friendly and very professional>
By Jesus | 9/6/2019
Good and quick service.
By Vivienne | 3/16/2020
Such an awesome and friendly environment. Thank you guys so much,
By Scott | 9/6/2019
They helped me get an old vehicle rolling again by mounting the tires that were taken off previously. Service was quick and they did a good job explaining their policies regarding tire safety and recommended new tires as soon as the vehicle is ready to be driven on a regular basis.
By Karin | 3/11/2020
I rely on their product knowledgge and expertise - everything seems great!
By Parker | 9/6/2019
Everything was great. The only thing that I would improve us the gentlemen that did my alignment test drove my car and got the seat, steering wheel, and carpet a bit dirty. Nothing major but I had to clean some grease off the wheel when I got home and toss some greasy tape to must have come off his shoe.
By Susan | 2/22/2020
As always getting work done at Big O is a pleasant experience. The guys are polite and friendly, knowledgable about my vehicle and it's needs. Work is done in a timely manner at a reasonable price. Thank you.
By Wesley | 9/6/2019
Good
By Raynell | 2/17/2020
Super impressed with customer service. Staff there are accommodating and work around your schedule and go over and beyond. Joshua the manager is extremely professional and personable. He goes out of his way to explain any questions or concerns that you have. I am impressed how he runs that business.
By Avery | 9/6/2019
I have very high expectations about how my vehicles should be treated. The staff listened to my requests and did exactly what I wanted.
By Cliff | 2/13/2020
Everyone at the Esplanade shop in Chico are always amazing. Jhous especially kept me informed the whole time over the phone on the progress of my car.
By David | 9/6/2019
Great friendly service. In and out in no time!
By Junmyung | 2/3/2020
Thanks for taking care of my car~
By Kevan | 9/6/2019
Very upbeat employees. Very quick service. Will suggest others to use Big O.
By anonymous | 2/1/2020
Great job....and I did not have to wait long.
By Kendra | 9/6/2019
Customer service was excellent and all my questions were answered.
By anonymous | 2/1/2020
Always great service when I go to Big O!