By Maria | 9/6/2019
Honest, respectful, friendly, knowledgeable, fast, economical service. I don't feel like I'm getting scammed when I bring my cars here for service. The personnel are this store's best asset.
By Anonymous | 2/18/2021
Friendly, fast, efficient persons working at this location. This was a repair of a flat. Tires purchasted there in 07/2020. I would definitely use this location again.
By Fred | 9/6/2019
Great service! Nice people!
By anonymous | 2/15/2021
Great service by Big O Tire
By Karma | 9/6/2019
The owner was very friendly and helpful. The oil change, lube, filter and tire rotation took just 30 minutes. I will definitely be back as well as letting others know.
By Ron, Fair Oaks | 2/9/2021
The service associate was friendly. Using my phone number he was able to pull up m records so check-in was easy and I was in and out within an hour. He also took the time to review my bill with me and show me everything in my car was fine (brakes, brake fluid, tires, filters, etc.).
By anonymous | 9/4/2019
They were quick. Which was great because I had a toddler with me, and forgot my stroller! Car is running beautifully!
By LJ | 1/26/2021
Matthew was so helpful when I called to ask about pricing and tire choices earlier in the day and spoke with me priced everything for me and made it so I was able to come in same day!
By anonymous | 1/17/2021
I know the guy who checked me in and collected my payment was just doing his job, but I was being pushed to buy tires a few times when I didn't need them. I only came in before work to replace my wipers and to use a groupon for an oil change. I'm glad they gave quick service though!
By Shal S. | 1/25/2021
Store managed to get the Tires that I ordered online quickly and promptly called me to come in for the installation. Quick turnaround.
By anonymous | 3/2/2020
Good experience at this location and received good explanations of what is needed for repairs. The only problem I see is that the person in charged collecting the payment needs to be more customer oriented and be professional.
By Gabriel R | 1/23/2021
Very friendly associates got me in and out quickly
By Sierra | 11/4/2019
The staff was professional and completed the tire installation in a timely manner.
By Patricia M | 1/22/2021
The service worker was very knowledgeable and friendly. He explained everything and recommended what to do which was very reasonable.
By John | 9/6/2019
didn't get alignment check or any actual results. repeated calls to them with promises to get back to me were not made
By anonymous | 1/19/2021
Very pleasant and efficient!
By anonymous | 6/19/2019
Great service. Will use them again.
By anonymous | 1/15/2021
Car runs great now! Easy to drop car off, it was ready when I got off work.
By anonymous | 5/31/2019
The work they did was good but not the way they did it. The salesperson who helped me measured my tires and said I should get new ones immediately. So, of course I did. I realized when I got home that my tires would have lasted quite awhile longer. Then I had a Groupon which I told him about but he didnt look at it until the end. It was not acceptable at his Big O Tires so I not only lost what I paid for it but had to spend another $70 for the wheel alignment that I had the Groupon for!!
By Sergio and Jasmine | 1/14/2021
Very easy to schedule, and Troy was patient while answering my questions and providing quotes for the service. They finished on time and were very professional and accommodating throughout. We will definitely return for our next services and recommend them wherever possible.