Big O Tires

This was by far the best experience I've had having my car serviced. The staff in the front are really great! The technician that worked on my car made sure that he talked to me about a rattle in the muffler. Everyone there seems to actually enjoy their work, and it shows in the super customer service!

They were able to take care of our vehicle especially for a Friday. We dropped off vehicle and it was ready about 2 hours. It was communicated to me that if we drop off, it would be ready before end of business hours that day. They took care of me on short notice.

I love my new tires

I was informed of progress and all went well

The employees at the store on 4th Street in Santa Rose are great. I would refer them highly!

I've always taken my car to B O for service

Jason was great, I really appreciated his help

Justine gave me the quote. I came back the next day and got new tires and a alignment. He explained everything and the overall experience was great.

This store is great and the people working there were top tier. They were friendly, knowledgeable and did not try to over sell (push stuff that I did not need). Moreover, they did the job quickly and had my car ready when they promised it. This kind of service today is rare. You should thank the people working there because they are the company's best foot forward.

I was waited on immediately and got my new tire and had it installed right away.

Excellent customer care

On a different day they let our 3yo use their toilet and we’re so kind. So we returned when we had a flat and they were still so nice. They patched the tire quick and the service was great!! Thank you, we will be returning!

I wasn't able to make an appointment by calling my local BO. I had to sign up online. Is this something new? I prefer being able to talk to a local employee to make appointments.

I love Monica, she’s very accommodating

Great service

Personnel were very friendly,and knowledgable and provided information I needed to complete my purchase. And they gave me pizza.

It was great service and got answer all my questions. Thank you very much

Staff was really helpful and clear, make my visit really easy and nice, and timing was good

Lady that helped me was super nice

I’ve been going to Big O tires for the last 10 years and I’ve always been very satisfied with the 4th street santa Rosa, Big O, tires