By anonymous | 4/27/2020
T, Manager is an amazingly friendly caring individualA fine man indeed.
By JJ | 3/5/2024
Customer service is excellent and welcoming
By Ernest | 4/1/2020
Very professional & great expertise of tires.
By Joanna C. | 3/4/2024
The services done to my was timely and options were explained to me. The staff was very friendly as well.
By Shae | 3/30/2020
the service is very helpful if you needs help! thank you!
By Big Jim | 2/27/2024
Gerald and the whole Pinole team were awesome as always
By Carmina Sepe | 3/30/2020
they were very attentive, nice and helpful. customer service is spot-on. at this time where everyone are stressed with the ongoing pandemic, they still manages to put smile on their customer's faces with their great customer service.
By KA | 2/26/2024
People their are friendly and offer many options
By anonymous | 3/29/2020
Very helpful, thank you so much
By Anonymous | 2/24/2024
My Pick up truck was making a loud squeaking noise coming from the belt. They were very fast as to determine that the belt was worn. They were able to replace the belt within 2 hours. Great service. Thanks Team Pinole
By Dale | 3/25/2020
One of the staff even came to the house because keys were locked in the running vehicle. I had panicked and he helped me out. Above and beyond expectations.
By Pacted | 2/5/2024
Appointment made easy online. Associates were friendly and kind. Quick service.
By Edward | 3/23/2020
I would definitely come back again
By CM | 2/5/2024
Very affordable
By Rodolfo | 3/20/2020
Great service during my visit for rotation and re balance I was in and out for less than an hour with appointment. I was waiting outside for a phone call and the service advisor hand me the key give the thumbs up that the vehicle is ready.
By Ms Brenda H. | 2/3/2024
I’ve gone to several Bay Area Big O Tires but to have the best of the best in my neighborhood is phenomenal. I will always support the businesses in my community especially this Big O. The manager Gerald shows empathy and compassion while yet being honest with the best repair recommendations. The entire experience on a scale 1-10 rates a 20. They treat all customers though you are the most important customer. All are treated the same.
By Clifton Dergan | 3/20/2020
I have been to many stores for tires, brakes, Alignments, etc Never have I ever previously experienced the kind of service, professionalism and advice before running into T.Taylor. This is the kind of person that raises the bar aimed at Exceeding a customers experience overall. Well done sir, well done. C.Dergan
By Zeljko | 2/3/2024
Friendly,fast and local
By Delano | 3/16/2020
I'd done a good deal of research before approaching the store. Gerald in Pinole, Ca., was great!
By Fast one | 1/30/2024
Prompt quote and friendly service