By Amanda | 2/7/2020
Thank you!
By Blanca O | 12/18/2023
I like dealing with Gerald if he's not there I go elsewhere. He is friendly, curteious, explains well what the problem may be and most of the time he's right. I trust Gerald his word is good as gold to me.
By Sue | 2/6/2020
Great pe
By Anonymous | 12/13/2023
Very good
By Christian Gallardo | 1/27/2020
T always does a great job and we always appreciate his help and knowledge.
By Cy | 12/12/2023
Great atmosphere. Friendly staff. Fair pricing. Clean work. Convenient location
By Ron Hughes | 1/27/2020
Gerald handled my needs quickly, and provided great information plus great customer service.
By Ronda R | 11/28/2023
Gerald and the team are outstanding! Gerald is also kind, friendly and goes above and beyond to help you. Truly appreciate all the great service!
By Nyler | 1/15/2020
Awesome service! Always take care of you there!
By Dee C | 11/24/2023
Always great service
By Ken | 1/14/2020
Highest quality of work at a reasonable cost.
By Frank Smith | 11/21/2023
I liked the buy 3, get 1 free deal on the tires. And they always finish the job sooner than expected.
By Marvin | 1/10/2020
Mr. Butler has always provided friendly and helpful information in regards to my vehicles needs
By Barbara T. | 11/20/2023
I brought my car in for a road trip inspection. Mr. Gerald Butler and Greg were able and willing to explain what service would be performed on my car and what, if any, other services could be recommended as a result of the inspection and the cost of recommended services. It was determined that my car is fine for now. It will need some servicing in the near future and we discussed those. I have been coming to this Big O for years now and am always pleased with the excellent service, the clear explanations and the good and honest work.
By Jeremy | 1/9/2020
Excellent and very fast service keeps me returning to this Big O location.
By Tire Buyer | 11/9/2023
The level of warmth and professionalism from Anthony Charles was extremely high. And when the job didn't get completed within the wait time he had expected, he did the bit of alignment work for free that the alignment check had indicated my car could benefit from.
By Kevin Elliott | 12/12/2019
The Store Manager and Store Supervisor Gerald are some of the best folks I have worked with at an auto shop. I both appreciate their candor and the excellent level of Customer Service. As they always are honest and try to do right by me as a customer. More than that they have gone above and beyond the typical person helping customers at auto shops.
By Meridm | 11/6/2023
I arrived early for my appointment and the staff were very accommodating. Everyone was friendly and the services were preformed quickly. I knew I needed a new battery and no one tried to convince me otherwise.
By Frances | 12/9/2019
I always go to Gerald to make all my appointments. He remembers the service I usually use and is very personal. He is very knowledgeable and does not push any unnecessary service and makes recommendations for next visit. I trust him with my car.
By Antonio M | 11/4/2023
Great customer service!