By Kerry Dickey | 9/6/2019
I was impressed how quickly my car was looked at without an appointment and so friendly service. I felt the price was reasonable and service excellent
By Bill M | 1/4/2021
service was good people were effecient and friendly
By Gail | 9/6/2019
I was so impressed by the staff. I felt as though it wasn't about making money for the company; it was about honesty and making sure the customer was safe when they drove away. I will be back.
By BBmore | 1/2/2021
Spur of moment decision to purchase new tires close to closing time. Larry was kind enough to remain open and Troy efficiently put the new tires on and gave car a good ck out.
By Nancy | 9/6/2019
Friendly, knowledgeable staff.
By anonymous | 12/21/2020
They are expensive but they are good with time
By anonymous | 9/6/2019
It is very pleasant whenever I go to the Sonora Big O. I love that they recognize me when I take my vehicle in
By anonymous | 12/20/2020
Been going to Big O Sonora for a few years now and they are the best in all northern California! Midas was disappointing at best ,and the dealer charges too much most of the time and i have found mistakes in the reports, wrong measurements on breaks etc.Ask for Larry He's the Best...
By Mary | 9/6/2019
Went to Sonora Big O because thought car needed an alignment. There was a bit of a wait but employees were very cordial and immediately explained the possible delay. Because of their communication we had no problem with the wait. As it turned out, we didn't need an alignment. It was a pleasant experience.
By Mfg | 12/16/2020
Quick service and the location was not too busy. They re always willing to accommodate any issues that arise.
By Rose | 9/6/2019
Pleased
By Kent R. | 12/15/2020
The problem was no fault of Big O. They discovered it and resolved it which I appreciated very much.
By Monica | 9/6/2019
Mark was so nice and so helpful! He most definitely made the experience better with his sense of humor. It's nice to be able to get along and joke around with someone while taking care of business. Angel was also very helpful letting me know what was wrong with my car, and going into specific details about everything.
By John B | 12/8/2020
Larry did a very good job in getting my tire repaired as rapidly as he could, less than an hour.
By Brian | 9/6/2019
Shanna Kennedy was very helpful, I called in about some tires, she not only answered my questions, but recommend a tire that she uses on her own vehicle and I could not be more happy with the tires I purchased Thank you Brian
By David R | 12/5/2020
Guys were great Had a nail in a tire and was honest that he could do it but in 90 minutes We finished shopping and came in 90 minutes They took it in and fixed it in 20 minutes!! Awesome
By Nancy | 9/6/2019
Good friendly service!
By Brenh | 12/3/2020
I hate dealing with car things. This location made it so simple I will definitely be returning for other services
By Michael | 9/6/2019
Staff was very friendly and accommodating. Stayed late while we waited for our ride to pick us up. The breakdown was a bad way to start vacation, but the staff helped us make the best of it.
By Rb | 11/23/2020
Friendly staff especially at the counter