Big O Tires

202 ratings
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Location

1000 Riley Street, Suite B,
Folsom, CA 95630

Luai

By Luai | 1/27/2020

Lack of knowledge and communication about rebates. Car was ready even though the alignment check was not done and I had requested that. Service Manager did not provide any detail about the Alignment check until after the alignment was done and I had to ask for it. No information was given about the tire warranty or road hazard, nothingggg. Just thank you for spending $900

Jennifer

By Jennifer | 11/10/2023

All I needed was to purchase a single new tire. The man at the desk, Jimmy, was super helpful and friendly. He explained how much it would cost and didn’t try to give me more than what I came for. I now have a new tire and great service

Lyndsey

By Lyndsey | 11/8/2023

Cleanly atmosphere. Jimmy Guzman was great, very personable.

Mark

By Mark | 11/7/2023

I’ve been a Big O customer for over 24 years and while I have other options I’ve always appreciated the professionalism and quality of service. This is my 8th set of tires on my Dodge since 2004.

Donna C

By Donna C | 10/3/2023

I started bringing my car here a couple of years ago using a Groupon. I was so impressed with the service that I have continued to bring my car here ever since. I've never been disappointed. Great, professional, friendly staff! And they do what they say they're going to do.

LMCD

By LMCD | 9/29/2023

Jimmy was friendly; explained everything and answered all our questions. Cost was reasonable/competitive.

Lauren B

By Lauren B | 9/20/2023

I like that I can easily schedule an appt online without calling in and waiting on hold. The store is conveniently located in a shopping center so I can walk to nearby stores during my service. All the employees were kind and made me feel welcome.

George M

By George M | 9/16/2023

Very happy with the service and the quick turn around.

rossco

By rossco | 9/13/2023

Great job all around.

MikeJ

By MikeJ | 9/5/2023

The very staff have always been very professional and explained everything that was to be done - and they followed through.

JT

By JT | 9/2/2023

I was highly satisfied with their manager Ben and how he handled the situations. He was quick and easy to work with when things needed to get done, and he was very clear on the pricing of things.