By John E | 10/27/2021
Service was quick and friendly
By Ncap | 10/15/2021
Albert was incredible. He listened, he empathize and he helped me understand as much as possible why I had to do certain things to the car!
By Terry L | 10/1/2021
Friendly and efficient service, great customer service, quick service, i will definitely be a return customer
By AMIRZA786 | 10/1/2021
I came in as a walkin, and 20 minutes later alignment was completed. Didn't have to wait long and the job was done properly
By Duke | 9/20/2021
price check from home (web site browse) is much lower from shop associate he either said no more sale or different sizes availability
By JeanL | 9/18/2021
Got 2 quotes over phone with another big o tires. Milpitas had best deal, friendly n fast service frm Brandon and Michael.
By TT | 9/9/2021
service person was knowledgeable. My tire was fixed really fast and I'm happy with the result
By Robert G. | 9/4/2021
Took 2 vehicles there for oil change. One on Friday 9-3-21, dropped off Saturn and picked up later, Brandon provided great customer service. One on Saturday 9-4-21 dropped off truck for oil change, tire rotations and alignment check, there was miss information given by counter person about cost of alignment, talked with mechanic about it and problem was taken care of. Have been taking all my vehicles to Pacific tire for over 25yrs and my first experience last year with Big O Tires was not that good, but they seem to be getting better at customer service and trying to keep the loyal customers that Pacific Tire had built up over the years.
By Anonymous | 8/24/2021
BIG O SAN MATEO IS THE BEST AUTOMOTIVE SERVICE CENTER IN NORTHEN CALIFORNIA. THEY DO ALL SERVICE AND GET THE JOB DONE NO MATTER HOW BIG OR SMALL
By MarkD | 8/23/2021
Fast service. Good quality.