By Marilyn | 9/6/2019
I had 2 problems occur at the same time. Your business very methodically took the time to figure out the sources of the problems. One occurred following a repair. Although a lot of your time was used to figure out the cause, I had no charges for that. I was given full explanation of what was needed to find the problems, and then I was told how they were fixed. I fell very comfortable at your place. I notice a lot of males go there. I do not mean to sound "sexist", but that is a good sign to me that you do reputable work. I have never heard anyone in there with a complaint, and I have gone to you for years! Thank you. Marilyn
By George G | 8/1/2023
Fantastic Highly Satisfied
By anonymous | 9/6/2019
Had an incident on my way to work and was towed to Big O Tires. They examined the damage immediately and got to work on repairing my car and replacing the tires.
By Graype135 | 7/23/2023
They were life savers. On vacation at Campland and got a screw in the tire. Did not want to drive 75 miles on a spare.
By Kristian | 9/6/2019
I've been coming to BigO in PB since I moved to San Diego 20 years ago and have always received great service. I moved further away and tried a few other more convenient auto repair places and they never lived up to the experience I always have at BigO. They treat you fairly and deliver on what and when they promise.
By Tony D | 7/23/2023
Jesus was great at explaining everything. Great location.
By Tom | 9/6/2019
Frank and Chris went the extra mile. I had a flat down the street and they helped me out and changed my spare. Chris also helped me find the best tires for my truck!! Friendly, honest, and willing to help! Awesome staff!!
By Isabel. S | 7/21/2023
Great service with competent workers. Local business which is a plus for me.
By anonymous | 9/6/2019
Came in for a low cost oil change.They did a good job and check all the components of the car for the same price.They pointed out a tire issue that I must address, then gave me great options at various price levelss to remedy the issue.Will certainly go back for the tires.
By Griffin | 7/17/2023
They helped me immediately, the guy working the desk was super friendly, funny, and positive. Taking your car into the shop is never a fun chore but his friendliness definitely made it more enjoyable haha. And mainly that they helped me right away; i was in and out for drop off in maybe 5 minutes tops
By Jeff | 9/6/2019
Excellent customer service. I was a walk in customer on a busy day and thought that i was going to have a long wait. I was surprised to know my car ready in the time it took to eat breakfast.
By Dennis | 7/13/2023
Jesus was very friendly and helpful.
By Ted | 9/6/2019
Awesome customer service. Professional and personable -what more can you ask for? No games played, just, honest, upfront, information and great customer service! I highly recommend this store!
By Gary F | 7/12/2023
Great customer service.
By anonymous | 9/6/2019
Hello, I loved the timely and compassionate tire purchase and service. The owner and staff was very cooperative and knowledgeable. Best regards
By Greg W | 6/27/2023
Quick, friendly professional service
By Ross | 9/6/2019
Prices were a bit high, however, the customer service was great.
By Don S. | 6/20/2023
Again, Jesus was highly communicative with me. I told him I needed the car back by noon, and it was ready before that.
By Heather | 9/6/2019
The employees were so helpful and provided detailed answers to my questions about not only their products, but the competitor products. Thank you so much!!!
By Donovan | 6/17/2023
1. John had a great demeanor. 2. The car was service very soon after bringing me in. 3. The service was completely quickly