Big O Tires

I trust Big O Tires with all Gutierrez vehicles Thanks Again for a great Job!

Very friendly customer service and explained what they found and options very clearly. Were not pushy and made me very comfortable.

Have been coming many years in the past. Bought a new car now needed some repairs. Great to see Jesus and Shawn.

Everyone at Big O in Pacific Beach is really friendly and seems pretty genuinely there to help. I had a problem that may have needed new parts ordered if not for the genius of one of your shop workers. He was able to fix the door to my gas tank by hand and it saved me a lot of money! Thanks to all the guys at Big O for being so nice to me and so patient with my small knowledge of my own car.

great

Staff attentive to my problem. Thoroughly solved problem related to metal objects in two tires.

Very very Friendly

Great customer service

Very attentive service advisors had 2 new tires mounted and balanced and rotated in about 25 minutes

Jesus at Big O is the most helpful, friendly, and straightforward person I have ever brought my car in to. He is the reason that I continue to come to this Big O location and if I have any issues with my car maintenance wise he is the first person I ask.

I was visiting San Diego for a few days and had a tire issue. Knowing that I needed new tires, I was helped by David who was friendly and very helpful. He found what was best for me and went out of his way to help me with some lug nut issues that's i had on the car. I would highly recommend this store for any service needs.

Great customer service and clear communication about cost and time frame. The guys at the front desk were super polite and great to talk to.

The owner went the extra mile and contacted another Big O to get my car's history. This was helpful in granting to me a free tire repair under my Road Hazard contract.

I had a number of questions about lift points on the vehicle, wear patterns on the tires, lug nut tightness, etc...Sergio really took some time to walk me thru all the things to look for...likewise, the wider tires had a slight rub on the wheel liner that Sergio was quick to point out and fix...really some outstanding customer service from Sergio and hope he gets recognized. I honestly shopped around a few shops in the area(discount, firestone and evans). I left each shop with zero confidence as they couldn't even explain wheel requirements for my spare from a OD, offset and backspace perspective. You by far have the best staff in all of PB

I went in to get an oil change and my tires rotated and everything went smoothly! I also had a dent in my front bumper and they went ahead and pushed it out so I no longer have a dent. Very awesome of them. Great service.

Appointment time was confirmed and quoted service time was on schedule. Fast and friendly service

The guys tried their best, but in the end I had an electrical issue that they were not able to diagnose. I will continue to bring my vehicle here for my basic maintenance needs

I just needed a tire patched, but the staff was super cool. That goes a long way with me.

prompt excellent service

Jesus is a very pleasant & customer-service oriented Manager. He is very personable & provided me with an update on how long it would take to complete the service. He is one of the main reasons I frequent this BIG-O Tires location.