
By anonymous | 9/6/2019
They replaced my brakes. They also changed the oil, but it didn't need it. I couldn't remember when the oil was changed last so I went along with their recommendation.

By EddieV | 9/19/2020
We had a screw in our tire and they fixed it. The staff was very helpful even considering they were about to close. I am very thankful to for the repair. We were out of town and it was late when i noticed the problem. HONESTLY Thanks my family made it home safe because of you guys!

By anonymous | 9/6/2019
I used them this past week and am glad I did. Thank you

By Kelsey B. | 9/19/2020
I had a nail in my tire. They were able to take me that afternoon. Turns out the nail hadn't gone all the way through and they removed it for free!

By Dan | 9/6/2019
Came in for a flat tire repair and they took great care of us.

By anonymous | 9/11/2020
These guys are extremely thorough with your car repairs.

By Kevin | 9/6/2019
Pleasant service attendant. Noteably pleasant phone conversation beforehand arrival. Knowledgeable and pleasant technician. Completed in a timely manner.

By anonymous | 9/7/2020
Good service I recommend it

By Shane | 9/6/2019
I don't think I got a receipt emailed to me and I'd like one if possible. Also, I was told I'd be eligible for a free rotation within 180 days of purchasing my new tires. How could I redeem that at a different store up in the Santa Cruz area in the next 4 days? Thank you for your help!

By Cosmo B | 9/3/2020
Prompt service, no pressure, very timely response

By Paul | 9/6/2019
I had a nail in one tire, and Sean took care of it, no charge! Excellent service.

By jp | 8/28/2020
The staff is excellent, beginning with Fedi!

By anonymous | 9/6/2019
Quick and knowledgeable staff. Prices were competitive.

By Kat | 8/25/2020
David was very nice and helpful

By Rex | 9/6/2019
You got it done quickly. Thank you

By anonymous | 8/21/2020
I've been a customer for years. Great service at a good price.

By Lauren | 9/6/2019
I always get my oil changed and tire rotations at Big-O because the price and quality are incredible! The wait time is reasonable even without an appointment. On my last two visits, I do feel as the sales staff has been a bit too "pushy" with trying to have me purchase additional repairs and products. I'm typically not going to make a big purchase on the spot without looking into it more, so at times i'm turned off from the interactions with the staff. I would prefer their understanding and a written estimate with further explanation.

By RJN | 8/18/2020
Came in first thing in the morning, David came out looked at my car , recommended what to do. My wife and I went for a walk, had some breakfast David called us , said our car was ready. Very easy

By Salvador | 9/6/2019
Great service!!

By DW | 8/15/2020
My tires were fixed incredibly quickly. Additionally, I was welcome with huge smiles and friendly demeanor from all the employees. I've already recommended Big O tires to my roommates.