By anonymous | 9/6/2019
They replaced my brakes. They also changed the oil, but it didn't need it. I couldn't remember when the oil was changed last so I went along with their recommendation.
By anonymous | 8/21/2020
I've been a customer for years. Great service at a good price.
By anonymous | 9/6/2019
I used them this past week and am glad I did. Thank you
By RJN | 8/18/2020
Came in first thing in the morning, David came out looked at my car , recommended what to do. My wife and I went for a walk, had some breakfast David called us , said our car was ready. Very easy
By Dan | 9/6/2019
Came in for a flat tire repair and they took great care of us.
By DW | 8/15/2020
My tires were fixed incredibly quickly. Additionally, I was welcome with huge smiles and friendly demeanor from all the employees. I've already recommended Big O tires to my roommates.
By Kevin | 9/6/2019
Pleasant service attendant. Noteably pleasant phone conversation beforehand arrival. Knowledgeable and pleasant technician. Completed in a timely manner.
By Mike S | 8/12/2020
Called explained what I was looking for asooiate located and installed no hassle no long wait!
By Shane | 9/6/2019
I don't think I got a receipt emailed to me and I'd like one if possible. Also, I was told I'd be eligible for a free rotation within 180 days of purchasing my new tires. How could I redeem that at a different store up in the Santa Cruz area in the next 4 days? Thank you for your help!
By Tim M. | 8/6/2020
Work went exactly as I had hoped. End result exceeded my expectations. Time needed to perform work was quite reasonable.
By Paul | 9/6/2019
I had a nail in one tire, and Sean took care of it, no charge! Excellent service.
By Pharmking | 8/3/2020
Had to get a tire repaired for a small leak and without question big O staff have always provided top rate service. I will always use big O and was very happy to have them available since I was 400 miles from my home Big O store
By anonymous | 9/6/2019
Quick and knowledgeable staff. Prices were competitive.
By Tom A | 8/1/2020
Awesome service
By Rex | 9/6/2019
You got it done quickly. Thank you
By BWebster | 7/29/2020
We are on vacation and needed a unique tire due to a puncture in the sidewall. This location was helpful and got me a tired the next morning.
By Lauren | 9/6/2019
I always get my oil changed and tire rotations at Big-O because the price and quality are incredible! The wait time is reasonable even without an appointment. On my last two visits, I do feel as the sales staff has been a bit too "pushy" with trying to have me purchase additional repairs and products. I'm typically not going to make a big purchase on the spot without looking into it more, so at times i'm turned off from the interactions with the staff. I would prefer their understanding and a written estimate with further explanation.
By Jim B | 7/28/2020
I was immediately greeted in a friendly manner. The transaction was quick and efficient. The store texted me when my tire was ready. Very fast and easy.
By Salvador | 9/6/2019
Great service!!
By Kimmie G | 7/23/2020
Staff very knowledgeable and efficient