Big O Tires

The service was very good, the price given by the sales person was inline with tire prices i had been quoted prior to visiting your location. At first I was disappointed thinking that the tires were to hard causing an uncomfortable ride. Then I thought I would check the air pressure as it may be too much what I found was that all four tires were at a different level of pressure anywhere from 45 to 65 lb per tire. A tire of this size on a vehicle of this weight shouldn't be any more than about 35 lb of air pressure for comfort, and they should be equal. Other than tire pressure issue I was satisfied with the service.

Staff very knowledgeable and efficient

The staff rotated my tires very quickly and were very polite. My only complaint was that despite the store opening at 7:30, I was told I couldn't get an appointment until 8:00 because the staff needed to get ready and set up. This seems like something that should be done prior to the REAL opening at 7:30.

Professional and wood quality.

great and friendly staff.

1) Jesus is friendly and gave me a $15 coupon for my oil change (very nice of him). 2) Paul does a very thorough & professional job!

Thanks!

Alignment service recommended by my mechanic. Excellent results

So far so good. Service was finished in a day as promised.

Great team and honesty!

Service was fine, but they took the car in knowing that they were too backed up.

The staff at this location is great they are very welcoming and great at explaining the process of the car. I will definitely be coming here with any other tire changes and will recommend it to others.

Great customer service. Helped me out and was kind throughout the entire process. I will return, again!

Everyone was helpful and made sure my new tires were aligned. The only problem was that they didn't have chairs in the waiting area and I had to stand up. I am recovering from a hip operation which made my standing difficult. Overall great job and this is my only place where I get tires

Long wait, problems with parts getting delivered. Staff didn't know about appointment. Overall quality of services performed excellent

The staff was great and was very informative! Will go back!

The job was completed as stated but it took 2hrs for an oil change and tire rotation. This was with an appointment.

The staff is extremely friendly, knowledgeable, and trustworthy

They do a good job here but never seem to have enough staff on duty.

For the longest time I was trapped buying tires from a nationwide tire chain company, due to the fact that I LOVE to travel a lot. I have to buy from a nationwide company, thinking there was nobody else! And behold I found big O tires! First I would like to start with David as many questions as I had I was nagging and naggin and nagging, him, more than what he's used to I'm sure lol. And Shawn got round two from me. I hope anyone in search of great service and corporate reads this! These two guys dealt with my 101 questions and not once did they show frustration which would've been perfectly fine with me. But fortunately I got no attitude from either one, just nothing but pure 100% amazing customer service. I can sincerely say the best service than the last tire company I've been going to for over 15 years. I'm glad I found Big O Tires to have a BIG'O FRIENDLY customer service way of doing business! I love that they are nationwide and the service was friendly and amazing. I got the extra warranty which anybody with some common sense "that is very rare nowadays,"� would buy it without question! Cheers to the entire team oh wait and the technician was also kind and friendly when asking questions. My experience couldn't of gotten any better!!!