By George | 9/6/2019
Professional and quick
By Jeff J | 6/21/2022
Knew what tires I wanted and this Big O location had them the next morning, for less than Tire Rack. Because my Porsche is low and uses centerlock wheels I had to help get the car on the lift and torque/untorque them using the Porsche tool, but the guys took great care of my wheels and my car. Very satisfied.
By Gregg | 9/6/2019
Just a quick oil change and rotate. Dave got the job done quick and easy.
By Raul L | 6/9/2022
Very good customer service.
By Chris Smith | 9/6/2019
All the staff were extremely friendly and helpful. The Poway location is the only location that has touched my car. 80,000 and my vehicle has had no issues because of this shop. Thank you to all the staff that has kept my vehicle healthy!
By Chris H | 6/7/2022
Fast it took less than an hour from phone call to installation
By Lupe | 9/6/2019
Good customer service.
By MPC | 5/26/2022
Earlier in the day I had taken my wife’s car to the dealer for an “express” 30 minute oil change which ended up taking 2.5 hrs so to fill my “unplanned” sitting time I started looking for tires on line since they were arm and she had a trip planned for the weekend - I took a shot at going to Big O and they were redone and had me out with new tires in 30 minutes - guess the dealer didn’t understand “30 minutes” as well as the team at Big Oil - just saying
By Ron | 9/6/2019
After a miserable experience with rude Techs at Evans Tires, I went to Big O Tires. The staff was incredibly friendly, very professional and respectful of my time and budget. They have a new fan. I will make sure my friends and family go to Big O in Poway.
By Bonnie p | 5/25/2022
Came in under very stressful frame of mind. David was wonderful and made it a very pleasant experience. Will definitely come back.
By Craig | 9/6/2019
I have always received great service when I have taken my vehicle to Big O for my oil changes and tire rotations. I have referred this store to friends and neighbors.
By Shane A. | 5/23/2022
The store manager, Guillermo “Gizmo” Seevers, provided exceptional and outstanding customer service. He actually met me outside at my vehicle and obtained the pertinent info he needed to write up the service order. He was engaging and pleasant to speak with. I observed him go out to the service bay and assist the one technician that was on duty at the time to expedite the service to my vehicle. My vehicle was serviced expeditiously and to my satisfaction.
By Mary | 9/6/2019
I stopped in without an appointment to have the tires rotated and balanced and they got right on it. Very courteous.....good service!!
By Brandon | 5/21/2022
Was very easy, very friendly. Knew what I needed, got it done.
By Tiffany | 9/6/2019
I use this company for all most of my fleet vehicle's. Most of the vehicle's I need back right away so I appreciate the quick service and very friendly customer service!
By Rick Hanson | 5/18/2022
Friendly service. NO UPSELL attempts
By Laura | 9/6/2019
The team at Big O was friendly and knowledgeable. They provided great service! I enjoyed my visit. They did a wonderful job on my car
By kevin g | 5/9/2022
work done well in a timely fashion
By Sue | 9/6/2019
They where very concern about my car and took very good care of me..
By Terry c | 5/6/2022
Good value, friendly service