By Tiffany | 9/6/2019
Good prices, easy to make an appointment, no pressure on the upsell, friendly staff, in & out under 1 hour for four new tires. Thanks guys!
By James LaJ | 12/18/2020
The staff and service were nothing less than I would do myself. Outstanding
By Benchmark | 9/6/2019
We love working with you guys!
By Rebecca K | 12/4/2020
Jericho was super friendly,explained in great detail the service and warranty information. He was super knowledgeable. And made this huge buying experience a lot easier. Helped to give me peace of mind.
By Judy Rangel | 9/6/2019
I've been very pleased with their professional attention, care, and expertise -- all very appropriately priced.
By Larry | 11/30/2020
The price is what brought me in that day, a special offered online. I plan on bringing my truck next week. The guy who checked me in was very pleasant and professional. Although it took a little longer than expected, he did let me know his mechanic had just left for lunch, so that was the reason it took longer. I will try not to make an appointment at noon again. Not complaining, especially since he told me as he was checking me in. Otherwise everything was as promised.
By Ballas | 9/6/2019
We will be back
By Walter N. | 11/25/2020
Efficient, honest, courtesy and timely.
By Ivette | 9/6/2019
I received excellent customer service. The attendant provided me several options. I felt no pressure to buy. They completed the work in a professional manner, and plan to do other business at this location. Thank again!
By Anonymous | 11/24/2020
Great customer service
By Dallas Newberry | 9/6/2019
Staff is very courteous and knowledgeable! I've used the Big O in Poway for years now and am never disappointed!
By anonymous | 11/22/2020
I always bring my car here for services. They are fast and courteous, always. Gericho consistently provides stellar service and always takes care of me and my car above all. I highly recommend!
By Tom | 9/6/2019
Unbelievably quick service, found parts, fixed wheel bearings, in less than 24 hours. Good job.
By Jamie E | 11/21/2020
Jericho’s customer service has been very much appreciated. He was very personable and knowledgeable. The mechanic who worked on my truck was also very friendly and helpful in getting me taken care of in a very timely manner
By Johnny | 9/6/2019
Was in the San Diego area for a wedding and unfortunately got a flat! We needed to leave super early the next morning and Big O Tires was one of the few tire stores open close to 7am. They got us in 15 min befor opening and had us out the door and on the road in 15min. Would definitely recommend the Big O in poway
By Eskim0kissed25 | 11/20/2020
Gericho and his team are fantastic. Took my vehicle in for a squeak and they immediately addressed the issue and took care of the problem. Highly recommend their services and will be coming back.
By Nikki | 9/6/2019
I had a coupon they honored for an oil change. It ended up costing me a little more to use a new oil for a 2016 car, but it came with a free tire rotation. I did not get asked or offered a free alignment. However, I was beyond impressed with the staff, the store, the speed of completion. My son was down the street getting his haircut, and BigO had me out in under an hour, close to 30 min., It was excellent. I am totally yelping and sharing with everyone I know how great this experience was.
By Chris C | 11/18/2020
The customer service at Big O is great. Friendly employees and helpful. Honest as well.
By anonymous | 4/25/2019
They did a good job. They told me what needed to be done and showed me why.
By Dennis L Thiele | 11/16/2020
Nothing to add