![Bill](/assets/img/avatar_male.jpg)
By Bill | 9/6/2019
Brandon, You have a great bunch of guys working for you; Sean, Griffen, and Maroni, as well as the others... I actually drive out of my way from Santa Ana to get great service at the BIG-O in in Cypress, You guys got always me covered whether it's a battery, or an oil change, or a Toyota part replacement. I've been a Big-O Customer since I lived up north in Alameda, CA. now almost 4 years. Keep up the great work! Bill G
![Laura](/assets/img/avatar_male.jpg)
By Laura | 9/6/2019
My truck needed power steering gear replacement, left & right arm replacement and alignment service. They did a great job and it drives/handles much better for a 20 yr old truck!! I come here always for my tire, shocks and break service. I recommend this store to everyone!
![Jannet](/assets/img/avatar_male.jpg)
By Jannet | 9/6/2019
I was so pleased with my experience at the Cypress location. My sales rep was AMAZING and should be promoted. Thank you for the great customer service.
![Veronica](/assets/img/avatar_male.jpg)
By Veronica | 9/6/2019
Communicated well
![Tom](/assets/img/avatar_male.jpg)
By Tom | 9/6/2019
I have always had a great experience at this location. All the workers are very help full.
![Lee](/assets/img/avatar_male.jpg)
By Lee | 9/6/2019
Shaun is so awesome and kind! I have already recommended 2 of my friends to come here due to his great customer service skills and his can do attitude to help me get my car fixed!
![Us](/assets/img/avatar_male.jpg)
By Us | 9/6/2019
I appreciated customer service to our employee. Also the honesty of service; we thought brakes needed to be replaced and was told no need to replace at this time. Thank you.
![Travis](/assets/img/avatar_male.jpg)
By Travis | 9/6/2019
Sean was courteous, honest, and knowledgeable.
![Davuth](/assets/img/avatar_male.jpg)
By Davuth | 9/6/2019
Sean Weyer was great and helped me with my car concerns. Specifically when my light that came on in my car for low tire pressure. I was reassured when they checked all 4 tires and censors. Excellent service. I even left my car for service since I was already there. I always come here because I'm never disappointed.
![Stefany](/assets/img/avatar_male.jpg)
By Stefany | 9/6/2019
Great service! Andy was awesome and very helpful.
![Anna Ochoa](/assets/img/avatar_male.jpg)
By Anna Ochoa | 9/6/2019
The were very fast, friendly, and professional! I will be going back from now on.
![Karla](/assets/img/avatar_male.jpg)
By Karla | 9/6/2019
Very nice guy that helped me. I like honesty and that's what I got. I am going to be coming to you for all my automotive needs from now on!
![Derek](/assets/img/avatar_male.jpg)
By Derek | 9/6/2019
Good service, timely, car drives straighter now
![Rich](/assets/img/avatar_male.jpg)
By Rich | 9/6/2019
As a service industry worker I expect the best possible experience. I had that at the Cypress location. Owner and G.M. went above and beyond. Will highly recommend to friends and family.
![Debbie](/assets/img/avatar_male.jpg)
By Debbie | 9/6/2019
I only go to big o tires I feel they are reasonable helpful and very honest. Shawn really went the extra mile for me super good knowledgeable guy. Brandon the manager is always friendly and helpful also.
![Charles](/assets/img/avatar_male.jpg)
By Charles | 9/6/2019
Great service and friendly staff.
![Les](/assets/img/avatar_male.jpg)
By Les | 9/6/2019
I have been going to the Cypress store fairly regularly for the last year and a half and the quality of service has gotten better and better in that time. The owner is very interested in customer service and takes time to talk with his customers. I was concerned with some recent changes in his management team but the new faces are very professional and knowledgable. I will continue to go to this Big O store for tires and service.
![Steve Gurneal](/assets/img/avatar_male.jpg)
By Steve Gurneal | 9/6/2019
I would recommend your store to everyone Always satisfied
![Bill](/assets/img/avatar_male.jpg)
By Bill | 9/6/2019
Hey Brandon, SEAN is the best, I can always count on his expertise, knowledge, and professionalism to get me "in and out"! Cheers, Bill G.
![Pete Hernandez](/assets/img/avatar_male.jpg)
By Pete Hernandez | 9/6/2019
We had an issue with one of the tires on our vending trailer. It aired down overnight at an event so we changed it out and dealt with it when we returned home. We aired it up back at shop and it seemed fine no holes found but it aired down overnight again. We took it to Big O and asked Sean to check it out since this is part of a 3 axle 40' vending trailer that weighs 30k lbs. He kept it overnight and found the issue was a crack in the rim! I was relived that he found the issue as that is a major safety concern. I brought him a new rim and asked that he install a new BFGoodrich tire rated for the trailer. We are good to go and as always Brandon's crew kept us rolling. Thanks for taking care of us!