Big O Tires

Maroni (not sure of the spelling} is always very courteous and friendly and meets the time that he tells you that your car will be ready. Yesterday as I came to pick up my car he walked out of the office and met me in the parking lot and handed me my keys. This is exceptional service and the reason that I get all of my service done there.

Great!

Maroni was a down-to-earth, helpful Big O Tire Associate. He has immense empathy for customers, and is respectful on top of that. His integrity knows no bounds as he understood that it took longer than expected to get my tires on, so he offered extra services for my patience. He is willing to go above and beyond to make certain the customer is satisfied with the product. Maroni is a strong asset to the Big O Tire Company and I bet he is one of the nicest associates in the branch. Thank you Maroni and the rest of the Cypress Big O Tire Company for your services, I'll be enjoying my Bigfoot Tires on the mountain!

Took my Accord in for an oil change and alignment (part of 3-year service). Oil change was very competitively-priced. They noticed one of my tires was low and found a nail, and patched it for me at no cost, since I had purchased the tires from them previously. Overall, a great experience. Will continue to visit them at this location.

Sean helped me replace my flat tire and was communicative of every issue along the way. The warehouse didn't have my particular Yokohama tire in stock which was kind of a bummer (as someone who is usually particular about things matching) but I didn't want to go wait the few days for it to ship. Sean called me as soon as he found out and provided me two comparable options from other brands, one that was more inexpensive and another that was about the same quality as my Yokohamas and around the same price. Was surprised to get my car back within a day, but because of my schedule I ended up picking it up the next morning. There was a little issue with the computer booting up that morning which was a little of an inconvenience as I expected to have my car to get to work, but Sean again took down my payment info and said he would call me back to confirm he would charge my card. I think Sean did such a great job despite some of the uncontrollable issues. My only suggestion is maybe allowing some kind of loaner tire for those who want a particular tire to get delivered. My tire wasn't in a good shape to be patched up temporarily, but it would've been nice to be able to order the tire I wanted and still drive my car with a loaner replacement tire"�without dealing with a car rental or the costs of Uber for a few days. If there was some option cheaper ($10/day)? I would have done so.

Sean was awesome! He went above and beyond

I came in because my tire pressure light came on. They checked and put air in my tires with no hassle. Very friendly and professional. I bought my tires there and I will likely buy my next set there as well. Thanks for great service!

They were honest and fast!

quick and reliable service. great technician! I'll see you soon with my other car.

Well then care of, as usual. Professional and no pressure.

I come to this location regularly for oil changes.

I have been using Cypress Big O for the last four plus years and so far the service and price have been good! No complaints yet

after shopping around, I found big O to be the best price , quicker availability of product, and installation. Even better than the manufacturer of the tire I needed, Great job BIG O.

The manager was so kind and patient. He answered all my questions and broke down why I needed what I needed. He offered me a great price and I am very happy I got my tires done here. I'll be back when I need a new battery!

Excellent service!

The experience was good like always

Maroni and Sean always do a thorough job and are very friendly

I have never had complete confidence in any car repair center until I started coming to the cypress big-o-tires location. I have been a consistent customer for over three years and have recommended all my friends and family to this location specifically. The customer service, pricing, and most importantly, HONESTY that has been validated over my years here as a customer, is why I highly recommend this location. Brandon and Maroni are always available to help and advise but never too quick to sell and push unnecessary things.

I will never go to another tire place!!! BigO goes out of their way for the customer. I am one happy customer!!! Thank you!!! Amanda Bowden

I'm a previous customer from years ago and chose to return for the expertise for my Brake system, Shocks and Tire needs and even purchased Wheels this time around. Management was most professional and I will return for my future Brakes and Tire service. My truck handles and rides much better now. Thanks Big-O!!