By Chris | 9/6/2019
Outstanding service!!
By Michelle | 9/6/2019
I appreciate the quality of your work and the respect you have for my time. My car was done within the timeframe I was advised it would take, which allowed me to plan my day around the repairs. Getting a ride back to my home when I dropped it off was a special plus. Thank you!
By Laurence | 9/6/2019
Very good service the 2x I went nice staff and quick job
By Daniel | 9/6/2019
Friendly, fast, and fair pricing. I'll be back!
By John | 9/6/2019
The customer service here is great. The manager Sean is always so helpful and knowledgeable.
By Eric | 9/6/2019
They did good
By Linda | 9/6/2019
Awesome customer service
By Isabel | 9/6/2019
the store manager was AWESOME!!!! and very polite, I will definitely be back if need be for my other vehicles. And I shared my experience with all my Familia and my friends.
By Gabby Rojas | 9/6/2019
Brandon was super helpful as well as his store manager. Even though I had to go back after my initial visit, my problem was taken care of without any hassle. Thank you, keep up the good work!
By Eileen | 9/6/2019
I have been coming to this big O tires location for four years since its next door to my work. This last year I changed work locations and am now 40 minutes away from this location but I continue to exclusively go to this location for all my families car needs. Consistency is key, regardless the worker on shift or the person answering the phone this location's service is superior to any other car place I've dealt with. Brandon, the store owner, is extremely on hands and involved in the day-to-day and his customer service is what keeps us driving all our cars the extra 40 minutes out of the way. Trust is hard with automotive mechanical issues and we have grown to completely trust Brandon's store to say it how it is and find us the best deal.
By Us | 9/6/2019
Customer service is awesome. Friendly and good advice given. Brandon and crew take good care of our company vehicle.
By anonymous | 9/6/2019
I went to this store in Cypress to get a diagnostic on my vehicle. They were very helpful and even offered to give me a ride to and from work, if needed. I felt they were very honest about what needs to be fixed on my vehicle and I left there knowing they truly want to help me out. The manager was very friendly and understanding of my situation. I will definitely be going to this store for everything now!
By Gilbert | 9/6/2019
Great job
By Randy Blassingame | 9/6/2019
I love this place service is the best
By Kristian | 9/6/2019
After calling a couple of different tire shops and even a couple of Big O locations, Brandon stood out to me as a professional I could trust with my truck. I knew over the phone after the first 20 seconds (as I believe we all can sense) that Brandon knew exactly what he was talking about and was very capable. When I go to work in a customer's home, I try and provide the best service I can even if I am in a rush, and surprisingly Brandon was able to do that for everyone he spoke with during my visit. At one time he balanced about 3 phone calls while helping myself and another customer! Brandon's team of mechanics seemed very knowledgeable and capable as well, and they all took the time to do the job correctly, rather than rushing to clear their bays. Needless to say, the search for "my tire place" is over and I will definitely return the next time I need tires or other service
By Marc | 9/6/2019
Great help for my needs
By Steve | 9/6/2019
Found the problem right away doing free suspension check. Started working on it right away and completed it as quickly as possible.
By Pat | 9/6/2019
Very fast and friendly set!
By John | 9/6/2019
Shawn was very helpful he went out of the way to get me into the right tires for my truck for the price I needed....THANK YOU!!!
By anonymous | 9/6/2019
I brought my wife's vehicle in for what I thought were new brake pads and rotors, due to the loud grinding noises and tires.We got a great deal on the tires and we only needs front pads (rotors were OK), and the back drum brakes were OK and just needed the dust cleaned out.