Big O Tires

Friendliest staff! I felt like I was in such great hands and the team was taking care of my car as if their own!

Tire rotation and alignment done great and at the time they promised.

Nice to finally have a good manager at the tore closest to me

Brandon is great!

So I spent my Saturday morning trying to track down a place to take my car since I woke up and it had the tire pressure light on many places kept telling me just come in drop off your car and will have it back to you in 6 or 7 hours well not this Big O! I spoke with Sean over the phone and he was amazing he said I can have it looked at and will probably have you patched up within 30 to 45 minutes well Sean was definitely a man of his word when I came in he got my information offered me to have some coffee and some donuts in their lobby area and within about 30 minutes he said hey your car is ready. Also while my car was being worked on I spoke to a few of the employees and they were Beyond Pleasant which shocked me cuz usually most mechanics just want to do their work and not speak I even asked the person changing out my tire if my rotors and brake pads were looking fine he went into detail and explained everything they also stated that they have a new owner by the name of Brandon and that he has really changed this location I truly recommend this location to anybody! congratulations to Brandon and his team, you have a wonderful staff!

Great customer service

Always Appreciate the excellent service given by the Manager Mr. Maroni and Staff of the Cypress Branch. Have been their client for many years and will keep on coming back because of the attention given consistently.

Amazing Service

I came in for an alignment and was lucky enough to get there with almost nobody there. They got my truck on the rack right away and it was done within 30 minutes. I purchased the 5 year warranty and am very glad they offer alignment deals like that.

Happy

Good job guys always great to go there

I've been using them since June and every time my car is been serviced just great. I recently purchased 2 5 year warranty alignments on my car's glad I did alignments were done perfectly I will be bringing my car is back for for the services great job guys thank you.

Needed two tires mounted and balanced on my Dodge Ram, also needed alignment checked. Work was performed in time quoted, I also received a discount for the alignment. Advised me brakes need attention, which I was aware of. Once I receive my parts ordered, I will be returning to have the work performed. Overall, very pleased.

Excellent service, great staff!!

Mgr. John was very helpful in getting my car worked as quickly as possible.Service provider Ernesto was extremely diligent in determining wheel/tire sealing problem.He worked on this with sealing compound around the wheel rim until the tire sealed completely.There still may be a wheel or tire bead (my tire purchased elsewhere) problem, but he went above and beyond in trying to resolve the issue.

the guy at the register helped me use my service agreement and took the time to call their claims department.

Good job guys

Always a great experience

I'm always greeted nicely. I don't need any credit cards. Everyone was friendly and knowledgeable. I always recommend your store. Rosie

Friendly service. The job was done quickly.