Big O Tires

I had a short-notice requirement for (4) new LT tires late on a Sunday afternoon, and my tire size isn't normally stocked by most tire dealers. Steve was able to have the new tires delivered by 9:00 AM Monday morning, and had me on my way to a vacation by noon. Superb knowledge of which tires would best fit my driving conditions, and superior customer service throughout the process.

The staff was friendly & knowledgable. Assissted with all questions. Will definitely return.

Store was busy, but taken care of to my satafaction

Commitment to detail and excellence. Friendliness of staff.

Great staff and quick quality service!

The total experience was excellent

I got an alignment and am happy with their service. But I have one regret.... just went on a 375 mile drive toward Yosemite and was quickly reminded of how messed up the roads are and wish I had bought their 3 or 5 year alignment policy. Instead I got the 6 month one. Just bought brand new tires and now wish I had got a policy to protect the alignment for the life of the tires. They did offer but I haven't had much work and got a flat that forced me to change all the tires and so another 100 wasn't what I wanted to spend.

I came in to inquire about a last-minute oil change. The attendant at the front desk was able to get me in between two other appointments and process my oil change on my truck relatively quickly without an appointment and it was extremely helpful.

Went to Big-O tires in Murrieta for an alignment after an accident. Previous shop attempted 4 times without success. Big-O tires nailed the alignment. My Ford F-150 drives straight as an arrow. I'm very happy with the customer service and work done to my truck. Big-O tires has earned themselves a lifetime customer. Thanks.

They were polite , Timely and did a good job.

Service was prompt and finished on time. Planning to bring our other car in for routine service shortly.

Excellent service and care!

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Always have what I need and take care of my needs. When I do a walk in they do tend to take a bit longer than they predicted.

Thank you Steve and all the rest at Big O Tires. I will go back for my next set of tires and recommend that my friends and family do as well.

Steve is super kind and generous and treats you like family.

Went in and requested an alignment, and all tires rebalanced and rotated, new wiper blades, and a check on the motor mounts. Was told that while the motor mounts are all equally worn, none in immediate need of replacement. I appreciated that honesty.

These guys rock ! Despite being down 3 guys in their shop, the owner and assistant manager Dan were both working on cars, helping customers, answering phones. Amazing how much this team cares about their customers.

Great customer service Steve the manager is very customer focused and provided excellent consultation.

I felt comfortable and I knew I could trust them