
By anonymous | 7/22/2017
In and out in 30 minutes with issue corrected.

By Gene | 9/6/2019
Good old fashioned customer service: honesty, product knowledge, helped with my repair needs at a fair price! Excellent customer service from start to finish of my visit. Thank you so much!

By anonymous | 5/29/2016
Very nice and helpful folks. Good deal on an oil change.

By Arcira | 9/6/2019
these guys were great,they knew what the problem was and gave me a price to fix it.since it was a used car i recently purchased at a local dealer i was able to return the car and have the dealer fix it for no cost.

By anonymous | 5/24/2016
not too much to say other than, Big O Tires in Cal. Oaks has an excellent customer service !!

By Martin Rodriguez | 9/6/2019
Went in for brake change and shock replacement. Had to go back because of noise coming from rear shocks but was quickly corrected. Overall happy with service.

By Vassilisa | 10/7/2019
The new girl is super awkward. Usually, I have a great time and don't mind the wait times, but this time wasn't my favorite. I had a few questions regarding my car, and it just felt like I was being rushed out the door with some super vague answers. Never really experienced that before.

By Elsa | 9/6/2019
Very nice people and helpful.

By John | 9/27/2019
All my experiences have been very good. I trust what they tell me what is needed is needed. It's a shame that trust is practically removed from today's business. So far ""�Big O"� can be trusted!! John

By Sharayah Le Leux | 9/6/2019
Great service. Got everything handled no problem. :)

By William | 9/6/2019
Although they were busy and a lot going on ,I was taken care of as well possible.

By Kathy | 9/6/2019
I always get good service.

By Andrew | 9/6/2019
Everything is good, a little slow on diagnostics, but has to be correct for proper repair.

By Angela | 9/6/2019
I went in for breaks and shocks. Mercedes quoted me 1000$ just for one shock! I came here and turns out that wasn't even the problem. I came out with my car running smoother then when I bought certified new, and I saved so much money that I really can't afford to waste on things my car doesn't need. Definitely coming again for anything my car needs.

By Mike | 9/6/2019
Big O needs to make the website appointments and store inventory communicate with the store. The store had no idea I was coming or the tires/services I wanted. I, of course, thought I had an appointment and the tires were in stock and ready to go. The store was able to overcome my irritability with the situation and got some tires that would work and got them installed. I am extremely happy with in-store customer service, not so much with website.

By Joe | 9/6/2019
Great job

By Marie | 9/6/2019
Only 4 stars due to wait time, had a backlog

By Steven | 9/6/2019
Very busy, but very attentive.

By Leticia | 9/6/2019
Good service

By Renee | 9/6/2019
I do not normally submit reviews, but Steve helped us and had such a wealth of knowledge and advice that helped us make the best choice! I just had to share. I will definitive returning.