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By Loren | 9/6/2019
I had an appointment for a tire rotation at 10:30am. I sat in the lobby with my car untouched until 4pm. I missed my daughters Christmas program and the parade she was in and couldn't do any of the other errands I needed to get done on my only day off because a simple tire rotation with an appointment, which apparently mean nothing, took 6 hours! I was lied to the whole day by the service texhs when I asked how much longer it would be they said only an hour. Completely unacceptable! Last time I buy tires from Big O.
By Marie | 9/6/2019
Keep up the fine customer service!
By Pearl | 9/6/2019
This is my car service of choice. They are so efficient and trustworthy.
By Silas Borges | 9/6/2019
Very honest and fair! Would strongly recommend it.
By Scott parlapiano | 9/6/2019
The service is fantastic, the staff was very courteous and professional. Whenever I need my air pressure checked on my tires they're always willing to check it for me no questions asked
By Katherine | 9/6/2019
Very friendly with great prices. Glad I found them. Close to where I live.
By Billy | 9/6/2019
Great services
By Steve | 9/6/2019
Excellent Customer Service Provided. We appreciate you!!!
By Andrew | 9/6/2019
They're great! Couldn't ask for more!
By Janice | 9/6/2019
The young man who waited on me was very pleasant. He'd never seen a KIA K900. We both discovered you can't rotate the tires because the back wheels are bigger than the front wheels. We both learned something! Very pleasant experience and not a long wait!
By Micheal D. | 9/6/2019
If you are looking for excellent customer service, Big-O Murrieta is your place to go. Very impressed with the level of service from when I walked through the door, communication while my vehicle was being worked on and follow up after I left. Keep up the great work!
