By Monique | 9/6/2019
Will always go back! Thank You
By Don B | 9/19/2021
Great staff. Always helpful.
By Rocio | 9/6/2019
I have been going to this location in Bakersfield for over a year now from oil changes to new tires.. they are very helpful I will definitely keep coming back, Stephen at the front desk is always so nice and helpful. Thank you
By robert s | 9/18/2021
They have always taken very good care of all my cars needs
By Paula | 9/6/2019
I always receive great customer service, which is why I come back. My only issue is the wait time. I've never gotten out in less than an hour, even with an appointment.
By Mario M | 9/16/2021
Everything was quick and simple. I got a good deal for this tire.
By Juan | 9/6/2019
The customer service was great. I took my car in to check my AC they ran it through the diagnostic machine and said everything was okay it was low on freon. But now I'm having the same problem again one day later it's blowing hit air again. It's so frustrating
By Mona F | 9/15/2021
From notify to taking the vehicle, getting updates, and explanation of car issue, price, and resolution was EXCELLENT. Brian went above and beyond with assisting my car needs, he carefully explained and followed thru. His instructions wereclear and was extremely professional. His great work ethic identified the next steps completed was the manufacturing responsibility, so he saved me a lot of money
By Brad | 9/6/2019
Friendly, helpful and efficient
By I was very satisfied with the service Big O provided in replacing a bad TPMS sensor in a timely manor. | 9/9/2021
I was happy with the service of Big O resolving my TPMS sensor issue on one wheel.
By Martha | 9/6/2019
We have been taking both of our vehicles to the Mall View Road service location for the last 5+ years. We have always had excellent customer service and taken the recommendations on additional or upgraded products because we trust the technicians word. Thank you for providing excellent training it shows best at this location.
By Kris W | 9/2/2021
We appreciate Brian and his team, they are professional and do a great job! They are timely and very thorough, we’ve been using Big O for several years and are very pleased with their work and service.
By Robert | 9/6/2019
We as a family due to my husband have been trading with Brian at Big O Tire before my boys were out of high school and now our boys are in their late fourties and that should say a lot. That's why we as a family keep coming back. Mr. and Mrs. Robert P White of Bakersfield, Ca
By C. Ramos | 8/29/2021
Great service and little wait time!
By Marcie | 9/6/2019
Bid O is a place I will recommend to all my friends and family.
By Milton S. | 8/28/2021
Originally, I came to Big O for a flat repair. After a short period, the technician explained that the tire could not be saved, and upon further examination, found some suspension items that required attention as well as that my fires were "cupping." As I am driving to Nevada in September, I elected to purchase 4 new tires and have the suspension shocks and struts replaced. The overall job required about 2 hours, and the cost was probably "far below" what the Toyota Service would have charged for the same work. My 2002 Toyota 4-Runner rides smoother and quieter. and I will have peace of mind as I travel to Nevada, Thank you.
By Gina | 9/6/2019
I always have my oil change done with Big O. The guys are very friendly and professional.
By Rich S. | 8/27/2021
I've been going to this location for 10+ years and they alway take care of my truck. They do what they say they are going to do. The price is fair.
By Steve | 9/6/2019
Stephen and Brian and . The best I've ever dealt with they go the extra mile like no other other stores I've been to do not take care of me anywhere near what Big O Tires does I can't believe that they do all of that work on each and every car it's ridiculous especially in this heat I really really appreciate Big O Tires on Mall View Road
By Don B | 8/23/2021
I’ve taken my vehicles there for years. They do good work. At reasonable prices.