Big O Tires

490 ratings
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Location

501 South Vincent,
West Covina, CA 91790

Thundercat

By Thundercat | 2/24/2020

Gary was excellent. He was patient and answered all my questions and concerns. The tires arrived promptly. I was able to drop off my truck and received a call when it was ready. Big O Tires price couldn't be beat!

Ray C

By Ray C | 5/12/2021

Fair price and quick professional service

Christian

By Christian | 2/21/2020

Godd attendance

Erica

By Erica | 5/11/2021

Great customer service. Fast and reliable.

Yvonne

By Yvonne | 2/19/2020

Gary is great!

Lady Em

By Lady Em | 5/6/2021

Great customer service

Mariana

By Mariana | 2/19/2020

All the staff is very helpful, honest and friendly.

elreal

By elreal | 5/6/2021

I got brakes my car came out feeling great no complaints from me.

anonymous

By anonymous | 2/18/2020

Great Service. I was attended to without waiting. The Service Manager said about 1 1/2 hours and they finished my car before the time appointed! They also had a waiting area with the TV on , coffee was available and a Clean Bathroom. I went the day before to ask questions and get Prices and I was treated very cordial. Gary answered all my questions and didnt rush. He had helpful suggestions and he helped me open a Credit card so I could get my 4 Brand new tires Now and pay them in full later!:)

Photo818

By Photo818 | 5/4/2021

The whole process was very simple from the appointment online, being contacted regarding the confirmation of my appointment to the service performed as soon as I arrived. The tires, mounting and alignment took about an hour to do and I was out the door in no time. The staff was friendly and answered my questions and if I had any further questions to simply call

Cesar

By Cesar | 2/12/2020

Best prices and service in town.

csgomez

By csgomez | 5/4/2021

Everything just went really smooth. They explained everything pretty well. I am a woman so I am glad that they didn't talk down to me like I didn't know what I was doing.

Al

By Al | 2/10/2020

Very good service

Julie q

By Julie q | 5/3/2021

My brakes feel great and they got me in and out quick! Customer service was great! Associate even walked over to find me so he could explain the ideas of what I needed, face to face.

Mike

By Mike | 2/10/2020

Gary was amazing...went beyond my expectations....every thing I needed/requested Gary ensured that it was addressed. Big O Tires has employed a great manager instead of hiring "kids" that do not have the experience to provide excellent customer service/satisfaction (Americas Tires...across the street).

DouglasB

By DouglasB | 4/28/2021

Friendly prices, knowledgeable staff, and efficient service waiting time. It's all I look for when I take my car to a mechanic for the first time.

Alex

By Alex | 2/8/2020

Gary was extremely helpful, thorough and genuine. Couldn't ask for a better experience for it being a first time customer!

Victor B.

By Victor B. | 4/24/2021

Gary was quick with providing service and is very friendly. The first time I came to Big O Tires was for a set of tires. Gary helped get my rebates by taking the time to call to assure I got my rebates. Due to his great service, I returned again to get my A/C recharged. He remembered me and he quickly tended to me.

Harry

By Harry | 2/5/2020

This is my go to location. Service is top notch! The Tech Team is very knowledgeable! I always tell my friends and family about this location.

papamonkey

By papamonkey | 4/23/2021

The overall process to schedule the appointments was very clear and simple. I didnt have any issues. The day of the appointment we waited a few minutes, but employees were busy with other customers. Employees were very helpful and things went smoothly.