By anonymous | 9/6/2019
My name is Saandy, Carrie is my daughter and she has been most happy with your service also. Everyone at this location has been most helpful and accommodating. My latest experience required my vehicle being towed in. I called the store, explained my problem. "No problem"! They were ready when my vehicle arrived. One of the gentlemen there drove me home. When it was ready, they called and my daughter drove me there. Sorry, no photo or video.
By Ignatius L. | 8/30/2022
Gary assisted me in a very friendly, and polite tone. He helped me with getting my tires swapped and provided me with excellent customer service.
By Alfonso | 9/6/2019
Thank you for the excellent work on my rotors. Great job. I'll definitely be back again
By Walkers | 8/30/2022
The guys were very good at the services I asked for. They treated my wife’s truck very gentle. Got all center caps and wheel lock back
By Edwin | 9/6/2019
Great job! Great service!
By Sulli4675 | 8/29/2022
Gary, was very honest about the work needed on my car and kept me informed the entire time.
By Janis | 9/6/2019
I'm so happy with my recent and past experiences at Big O. The manager there who checked me in was simply the best. Please keep up the amazing work! I've already given the location 2 other clients and both are very happy with their services as well. Thank you!
By MCriderKen | 8/27/2022
1- during the appointment making online, closest locations were not showing up, time availability was not presented 2- waited 30 minutes for the oil change to just start at the location 3- unlocking wheel lock took longer time then promised and charges were not clearly communicated first 4- didn’t have option to purchase filters, and other options 5- sales person and technician were very rude and did not communicate in friendly manner
By RPW Services Inc. | 9/6/2019
I have a small fleet of 12 trucks in Fullerton, and have been from tire shop to tire shop over the 30 years in business. Chauncey at Big O is our primary service writer for our fleet. I've been impressed with the service and quality of work, timeliness of repairs (I'm running a business and need minimal downtime for maintenance and repairs) and costs are very reasonable. I send my personal vehicles, employees personal vehicles, and would not hesitate to recommend Big O of Anaheim to anyone.
By Charlotte C. | 8/22/2022
My experience overall from start to finish was excellent. I will send anyone I know looking for tires, oil changes, etc to this location. The staff were all professional and the products great quality.
By Paul | 9/6/2019
One of the best customer experiences I've had. Derek and Gary went the extra mile to help me get the right tires at the right price.
By Daysi | 8/17/2022
They were super nice & I didn’t feel like I was being ripped off ! Fast service super nice employees
By Cesar | 9/6/2019
Excellent job, I never make/write a comment before but this time I had to. I will bring my cars back to Tim and his crew
By Carlos | 8/13/2022
Check in and service was really good. Booking the appointment was super easy. My only complain is that the cost of wheels alignment is not available at the time of booking. I believe $90 for front wheels alignment is excessive
By Veronica | 9/6/2019
I like everything. Good customer service
By JJ | 8/11/2022
I did my own research before going and he agreed with my choice. They seem to do good work
By Amorita | 9/6/2019
We used to take our cars (both Honda) to the dealership. The dealership blatantly lied to us at one point so we were done with them. Big-O in Anaheim were ready to help us with any issue we had with our car at very reasonable prices. Their customer service is excellent and we would highly recommend to anyone who needs car repairs to just a simple oil change.
By Laura A. | 8/9/2022
Great customer service. Fair pricing. Location is very far from our home, so unlikely we will return to this particular location. Car was towed to this location from Disneyland.
By anonymous | 9/6/2019
They treat you like a friend that dropped by for a visit and get the service done faster than you expected. No surprises just quick professional service .
By Stephen H | 8/6/2022
Gary was very nice and helpful