Big O Tires

351 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

806 E Fillmore St,
Colorado Springs, CO 80907

anonymous

By anonymous | 9/6/2019

Service was prompt and staff was friendly, helpful, and knowledgeable.

Logan

By Logan | 9/6/2019

Excellent customer service. They did not try to sell me anything not needed.

Clinton

By Clinton | 3/26/2019

Repair took much longer than expected.

Hilary

By Hilary | 9/6/2019

The service was great and I am very happy with my new tires! Thank you!

Thelma Gutierrez

By Thelma Gutierrez | 3/3/2019

My mechanic Mike was knowledgeable and Stuart at FOH was very nice and responsive to my needs

Clay

By Clay | 9/6/2019

The store is very busy, so it was good over all with that. They explained what was needed clearly.

Cathy

By Cathy | 3/3/2019

Nail in tire being fixed while on my lunch break. Was told it would be ready in under 30 minutes. Apparently, it was ready but no one bothered to tell me until I went and asked

Larry

By Larry | 9/6/2019

The Big O Tires team always delivers a convenient experience at a great value.

anonymous

By anonymous | 9/6/2019

The mechanics repaired part of the issue with my suspension system. I had to take the care on a 1200 mile trip the next day and found that there were new issues that were either caused by the repair or were not caught. The mechanic should have heard the loud noises from the front end after the repair. However, the warranty on this was honored in another state as claimed and it appears as though finally this will be fixed.

David

By David | 9/6/2019

Very nice people

anonymous

By anonymous | 9/6/2019

Took 3 and a half hours to get oil changed rediciloud

Daniel Byrd

By Daniel Byrd | 9/6/2019

David was so helpful in my particular situation. As the Executive Director of a small non-profit, with a necessary van for our operations, and a limited budget; David was super helpful and understanding. As a personal customer here as well- this only reinforces that this is a wonderful and helpful place for tires. David, Thank You again for your help!

anonymous

By anonymous | 9/6/2019

Have almost always used Big O Tires for service tire service.This time service was rather slow, even with an appointment.Dropped it off waybefore appointment and it still took a really long time to get the work done.

Bonnie

By Bonnie | 9/6/2019

David was very nice and professional.

anonymous

By anonymous | 9/6/2019

Could be fast or hire more help. Took to long but I like there prices

Tony

By Tony | 9/6/2019

Went in for a tire rotation. They were finished in less than an hour

Melina

By Melina | 9/6/2019

I miss Allen, Scott, and David. The service is ok.

Tom

By Tom | 9/6/2019

We have been a customer for over 25 years. That says more than anything on this form. Mike did a great job, got us in on very short notice and completed the necessary repairs expeditiously. This is what we have come to expect from you and your staff, and that's what we got.

Eric Hahn

By Eric Hahn | 9/6/2019

I did not have a good experience here and don't really plan on returning. First of all, since I just came in for a rotation, it was around 3, I was told that they had too many snow tires to put on and I couldn't get it done until the next day and it had to be from 7:30-9am. I respect that business is good, but a warranty is a warranty and I felt that the staff was condescending. Secondly when I came in the next morning, the manager told me that I needed a tie rod end replaced and quoted me $315 including an alignment and told me that we were 5,000 away from needing new brakes. We were on the way to Pueblo and went in. They said the tie rod end was perfectly fine and it just needed allignment. Allignment checks are free which I feel I should have gotten at Fillmore first instead of just assuming it was a tie rod end. They also told us that we shouldn't wait at all on the brakes. That kind of customer service really makes me nervous.

Patrick Kavanaugh

By Patrick Kavanaugh | 9/6/2019

Outstanding service and professionalism. I don't go any where else for tires and tire service, except for motorcycle tires. Hopefully, BIG O tires starts specializing in motorcycle tires.