By anonymous | 9/6/2019
Service was prompt and staff was friendly, helpful, and knowledgeable.
By Logan | 9/6/2019
Excellent customer service. They did not try to sell me anything not needed.
By Clinton | 3/26/2019
Repair took much longer than expected.
By Hilary | 9/6/2019
The service was great and I am very happy with my new tires! Thank you!
By Thelma Gutierrez | 3/3/2019
My mechanic Mike was knowledgeable and Stuart at FOH was very nice and responsive to my needs
By Clay | 9/6/2019
The store is very busy, so it was good over all with that. They explained what was needed clearly.
By Cathy | 3/3/2019
Nail in tire being fixed while on my lunch break. Was told it would be ready in under 30 minutes. Apparently, it was ready but no one bothered to tell me until I went and asked
By Larry | 9/6/2019
The Big O Tires team always delivers a convenient experience at a great value.
By anonymous | 9/6/2019
The mechanics repaired part of the issue with my suspension system. I had to take the care on a 1200 mile trip the next day and found that there were new issues that were either caused by the repair or were not caught. The mechanic should have heard the loud noises from the front end after the repair. However, the warranty on this was honored in another state as claimed and it appears as though finally this will be fixed.
By David | 9/6/2019
Very nice people
By anonymous | 9/6/2019
Took 3 and a half hours to get oil changed rediciloud
By Daniel Byrd | 9/6/2019
David was so helpful in my particular situation. As the Executive Director of a small non-profit, with a necessary van for our operations, and a limited budget; David was super helpful and understanding. As a personal customer here as well- this only reinforces that this is a wonderful and helpful place for tires. David, Thank You again for your help!
By anonymous | 9/6/2019
Have almost always used Big O Tires for service tire service.This time service was rather slow, even with an appointment.Dropped it off waybefore appointment and it still took a really long time to get the work done.
By Bonnie | 9/6/2019
David was very nice and professional.
By anonymous | 9/6/2019
Could be fast or hire more help. Took to long but I like there prices
By Tony | 9/6/2019
Went in for a tire rotation. They were finished in less than an hour
By Melina | 9/6/2019
I miss Allen, Scott, and David. The service is ok.
By Tom | 9/6/2019
We have been a customer for over 25 years. That says more than anything on this form. Mike did a great job, got us in on very short notice and completed the necessary repairs expeditiously. This is what we have come to expect from you and your staff, and that's what we got.
By Eric Hahn | 9/6/2019
I did not have a good experience here and don't really plan on returning. First of all, since I just came in for a rotation, it was around 3, I was told that they had too many snow tires to put on and I couldn't get it done until the next day and it had to be from 7:30-9am. I respect that business is good, but a warranty is a warranty and I felt that the staff was condescending. Secondly when I came in the next morning, the manager told me that I needed a tie rod end replaced and quoted me $315 including an alignment and told me that we were 5,000 away from needing new brakes. We were on the way to Pueblo and went in. They said the tie rod end was perfectly fine and it just needed allignment. Allignment checks are free which I feel I should have gotten at Fillmore first instead of just assuming it was a tie rod end. They also told us that we shouldn't wait at all on the brakes. That kind of customer service really makes me nervous.
By Patrick Kavanaugh | 9/6/2019
Outstanding service and professionalism. I don't go any where else for tires and tire service, except for motorcycle tires. Hopefully, BIG O tires starts specializing in motorcycle tires.