By Page | 9/6/2019
Like always, great people, doing great work, no complaints.
By Brandon | 7/13/2023
They were willing to install the control arms I had purchased. They were down a mechanic and told me it would take an extra day. In doing so, they took an hour off of the labor fee- I was very grateful for that.
By Fredell | 9/6/2019
Everybody in the store is friendly and always very helpful.
By Leif Evenson | 7/11/2023
At the fillmore location, Brett and Kayla had full transparency when communicating the process of my fixes to my vehicle including but not limited to, what they recommend and why, how long the process will take, reassuring me of their techs work and the costs, "which was more than reasonable "!
By Fredell | 9/6/2019
Allen, David and Scott are great. Always very helpful and very prompt.
By Smiley | 7/8/2023
I’ve been doing business with this particular store for over 15 years and I couldn’t ask for a better team. Anytime I have needed something they are there to get it done.
By Cheryl McClaren | 9/6/2019
Scott and Alan and others are superior personnel, very personal and professional. Thank them both for all their help. This includes the owner and any other personnel.
By Bob Penkhus | 7/6/2023
Scheduled an appointment online. Next day was told there were none in-store. Waited 4-5 days then received a call for an appointment. Appointment went fine; normal tire change.
By Stephanie | 9/6/2019
Stephen was amazing. His entire crew is amazing. Great customer service. The only issue I have is something they can't fix but may be good for business lol. The construction in front of the store makes them look closed, and it put a hole in my old tires AND I believe in my brand new tires. I plan on taking my car in on Monday, however, I am more than confident they will correct the issue. I originally went there to buy my husband Duratracs for his truck but left with a set of BF GOODRICH AND rims. I wouldn't have had it just been Stephen giving excellent service. It was frustrating getting there because of the construction and these guys made all that go away.
By Zerothought 1842 | 6/27/2023
Kayla was extremely helpful. I was kept well inform
By Randy Rowe, Wells & West G.C. | 9/6/2019
I have done business at Big O for some years now. David always took great care to see I was pleased with either my purchase or repair. I have met Scott the new manager and he is going to be just like David.
By RB | 6/15/2023
The team was very knowledgeable and friendly!
By bud knutson | 9/6/2019
I appreciate the courtesy of taking care of nancy's problems. your personal service is excellent. I also appreciate the time provided explaining the problems and solutions. your advise has been very helpful. about the only concern I have is whether or not I am being provided all the discounts offered. it seems unless I ask for them they are not given. I also wonder if I am getting all that are offered. ie if there is an oil change offered and I am also a veteran or aaa or whatever am I getting both?
By Jo Ann R. | 6/13/2023
The staff is very welcoming, knowledgeable, and professional. The pricing was straight forward, and the service was explained thoroughly.
By Alicia | 9/6/2019
we use you for all our vehicles for years, the best thing is that we know we are safe when we leave and never feel ripped off.
By Glee | 6/2/2023
Friendly fast service. Been going to Big O for years
By David | 9/6/2019
I found lowest price online for a spare replacement, and this location honored that plus a military discount on top. They ordered overnight and had done next morning early as predicted. Everything went just right
By Teresa D | 5/26/2023
Overall great customer service every time I bring my vehicle in.
By Derek | 9/6/2019
Everyone is always friendly and willing to take on what is needed. I have trusted my family vehicles with them for over three years now, and I would suggest new customers speak with David and/or Scott, both super good dudes!
By Jeff B | 5/22/2023
Service is done quickly and correctly. No hype or over selling. Waiting area is clean and comfortable. Quick service, friendly staff, and a great value add up to a fantastic experience.