Big O Tires

2 things: Before they began work, I requested they take a picture of my screen (high tech stuff) and after they were finished with labor etc. they return the screen to exactly as I turned it over to them. That was not done. I'm old and not tech knowledgeable. It takes me forever to get the screen back to how I had it. That was disappointing. 2ndly: When purchasing my new tires, they didn't bring up the 1yr. alignment possibility. It was only my inquiring that I found out, I could add it for an additional $109. That is big, to add that service.

I believe I may have selected the wrong option. Highly satisfied implies I had no issues, but that is not the case. I brought my own tires to be mounted and balanced and told the guy at the desk I also wanted a 4 wheel alignment. He gave me the total price and I handed my keys to him. After having my car for two hours they called and told me they were unable to get my car aligned because they could not attach the alignment sensors to my wheels? I was not charged for the alignment but I now have to take my car elsewhere for an alignment.

great service and very helpful staff!

Tires were in stock, Price was reasonable. They got my car in and tires on very quickly.

The service was excellent and I was kept informed of the progress.

The customer service was awesome and the price. I also like everything that you get with the new tires.

Very helpful and quick to resolve my situation.

Had flat tire and was seen immediately.

I want to give a big shout out to Geoff and Ken. They both went above and beyond.

Easy to set up appointment. The tire was repaired, and I was out of there within an hour

Everything was good. They have coffee, but you have to buy water. The service was quick and not overpriced.

It's always a pleasure

Good service as always. Faster than stated wait time and always well done.

Liz is nice and knowledgeable

As always, the staff is there to help the customer. They got our tire fixed quickly and we were on the road. Love Road Hazzard!

I made an appointment, dropped my car off for two front tires and in under 30 minutes it was done. These people are awesome, the whole staff.

Wonderful service and gave me a free rotation even though I didn't buy my tires there.

Professional and explained minor delays but went above and beyond to provide assistance. Even filled my 1 gallon water jugs in the back of my car which helped as my well pump was not functional at the time.

Excellent service and friendly staff....my wife and I have had great experiences there

Everything went smoothly. I always trust Big-O for my cars needs.