Big O Tires

We've been going here for about 5 years. Nate, Steven and Killian are extremely professional and amazing! I've had both situations with service with no issues and service with issues. But they have the best customer service I've experienced and always take care of you. I recommend them to everyone.

Big O had exactly the tires I was looking for at a nice price. Scheduling on line was easy and the service was quick.

Have always had great service and advice from this shop. Nate is always ready with a smile and greats customers by name. His energy seems to being an excitement to his work. Comp coffee and water is a great plus. A posted WiFi password for waiting customers would be tops!!

We have used This Big O for many years & the team members are always on top of are shops needs

Nate and Randy amaze me every time I am in the store, they greet repeat customers by name and as is they were old friends. New customers are treated just as well. They always do a fast thorough job.

I was told exactly how much it would cost. The explanation about the issue was explained well and in a non-condescending way. I always use this Big O because of their speed of service and honesty.

Always pleasant & available to discuss concerns.I appreciate getting the text oil change reminder.

Nate rocks! Gives great advice, best price in town. Always exceeds my expectations.

Oil change was done very well and fast the service was great as always

the service was excellent and I definitely will be returning to you location for future service needs.

The staff at BigO tire is very helpful. They remember me whenever I come in.

They had my shocks installed in under two hours. 20% discount coupon helped a lot 0% financing seals the deal

Big O replaced the rotors on my brakes last week. They had told me a few weeks earlier that that was what was causing the vibration, but that is was not anything dangerous, yet might drive me crazy. Well, it was already driving me crazy, so I scheduled it as soon as I had the time. Wow! Apparently this had been an issue for a lot longer than I had realized, as my car just seems to be running much more smoothly now!

Everyone is super friendly and respectful.

I was in town with my race team for the Pikes Peak International Hill Climb, and due to the mileage of our cross-country travel I surpassed my mileage for an oil change and tire rotation on my brand-new fully-loaded Chevy truck. Traditionally, I've been terrified of taking my vehicle to any 'service' type places, for multiple reasons - one of them being that I own a facility in Houston that services high-end and exotic vehicles and my standards are a bit higher than most, not to mention my tolerance for 'BS' is a bit lower when dealing with some shady grease monkey trying to upsell me on their 'premium' brake pads and whatnot (we're all familiar with the stereotypical quick-lube scenarios). So, I looked around the area, and decided that Big O looked to be the nicest and gave me the best overall vibe, and I am absolutely ecstatic that I decided to give them a shot. Stephen was extremely friendly and easy to work with, he wasn't at all pushy with recommendations while still letting me know the full range of options that were available, and he not only called me promptly when the vehicle was ready but provided me updates during the service as well...and to top all that off, upon my arrival to pick up my vehicle, everything was done PERFECTLY. From wiping everything down to ensure there were no fingerprints or smudges on my wheels or body panels (under the hood was even spotless!), actually properly torquing my wheels to spec (I checked), putting my wheel lock key back in its spot, adjusting tire pressures and resetting all the service indicators, I absolutely could not have asked for more. I realize a lot of this stuff should be done anyways, but in all the areas where most facilities fall short, cut corners, or outright fail to perform, Big O provided an absolutely flawless customer experience and I could NOT have asked for anything more. I'm not big on leaving reviews, I was at no point asked by any of the employees to leave a review, and I do not represent this company in any way shape or form - but I feel that, when there's somewhere that actually comes through and provides this excellent of an experience when it's SO commonplace in today's industry to expect and walk away with a headache, these guys deserve props. I highly recommend them, and look forward to knowing that any time I'm in the area and need service they'll be able to take care of me!

Honest guys. Always do a great job.

I have been coming here since day 1 of moving here from So. Cal and I have had the BEST customer service and care from Nate and his team at Big O!! I wouldn't go anywhere else for any service, unless it is a job that they are unable to do due to not having the correct machine!! I always feel welcomed when I walk in and always' greeted with a smile!! I trust the work being done here without having any feeling of being taken advantage of, being a single woman!! Thank you again for always taking such AWESOME care of me and my Jeep!!!

Nate and his team are Fast, Friendly and knowledgeable. they also seem to calm me down when i am stressed about a vehicle issue

Dave, Nate and Stephen are amazing! The customer service at this store is top notch! I am always greeted with a smile and I never have to wait for service. The time frame they estimate for any service to be completed is always right on! Which makes it easy for me to plan a trip to Big O around my very busy schedule. We followed Dave from the Fountain store and fully trust him with all of our vehicles. It's a great feeling to know I can send my kids to get tires or have their cars serviced and not have to worry about them getting talked into something they don't need. Needless to say I reccomend Big O to everyone I know. Thank you for always creating a positive experience! See you in the Fall!

I've been a Big O customer for years. I haven't experienced any problems. I have great confidence when I schedule appointments with Nate. I appreciate his knowledge, about whatever I have to get done.