By Alan | 1/8/2020
The gentlemen were very considerate and helpful. Knew what they were doing. Explained the issue, gave timeline of when repairs would be completed, and finished the repairs ahead of schedule.
By GLG | 8/8/2023
Great service, willing to help get the right tires for my truck. Friendly service tech. I will be back. Need service another truck I have.
By Scott Roberts | 1/7/2020
Clint was very helpful as usual. He guided me with my tire purchase and full product knowledge.
By Mmorlock | 7/29/2023
Got in, got to business, got out
By Michael | 12/30/2019
Nate was a great help.
By Tom C | 7/29/2023
Always get my vehicle in without an appointment
By Wayne | 12/30/2019
I was taken care of by the Big O employees as good as anyone could. They are great and I have been doing business with this store for years. I keep coming back because they haven't disappointed me once.
By Don B | 7/29/2023
Bailey, my customer service technician, was courteous and professional. The intake process was quick. The place was clean, especially the restroom . I appreciate that. it was discovered that I will need some future brake work done, but not this visit. I appreciate the attention to detail and thoughtfulness of the workers!
By Steve | 12/30/2019
Dan, the owner is always watching over his operation and doesn't hesitate to jump in if he sees something that isn't right. He is usually there and keeping performance at a high level. I like that and I like this store. thats what keep bringing me back, that and they have coffee.
By Anonymous | 7/28/2023
Very good and a good price to excellent
By Steve Heinz | 12/27/2019
I just needed a tire mounted so no at car greeting. No big deal. But i stood in line about 30 seconds and Don interrupted his book work and came to assist. They have always been nice and helpful and that is still the case
By Edie A. | 7/26/2023
My wait time was less than the estimate I was given. Friendly customer service. Ease of scheduling online. Ease of checkout and availability to use coupons
By Bruce L. | 12/27/2019
This IS the place to take your vehicle! Nate, Clint, Joe and the other staff care about you. They always offer you fair prices and reasonable turnaround times.
By leslie g | 7/26/2023
fast , friendly and professional
By Stephanie | 12/23/2019
Great customer service
By Danny | 7/26/2023
ever one was nice and help full. they always are and i am thank full for ever thing
By Andy | 12/23/2019
We have been coming to this shop for years. My whole family uses this shop. We know we can trust your team.
By Katie M | 7/25/2023
Bailey and the rest of the employees were friendly and the location is clean and comfortable. My service was so fast and they didn't even charge me for the quick fix. I really appreciated how great my experience was and I will come back if I have any other problems or need new tires.
By Letti | 12/12/2019
Great customer service, and I am always remembered by name by Jeremy and Nate. Willingness to always be of service anyway they can.
By Michael L. | 7/22/2023
Simply the customer service I received. It doesn't matter if you get the car fixed or even get it fixed fast, for me its how I am treated as a customer when paying for a service and leaving my "priceless" vehicle in the hands of others. Toyota obviously does not understand that concept. I only go there to get my oil changed so as not to void my warranty. Their customer service level ranks as one of the lowest I have experienced. Yours, so far is the best!