Big O Tires

2066 ratings
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Location

18431 E Hampden Ave,
Aurora, CO 80013

Matt

By Matt | 3/2/2020

Great service love this shop. Maybe would work there if offered lol.. thanks

Gregg C

By Gregg C | 11/24/2023

Easily checked in, and the work began immediately. Promptly completed and checked out. Friendly service.

Bryan

By Bryan | 2/28/2020

I've always gotten great service. Clint on Hampden and Tower always does me right, he's a great person on staff there. I have three cars they service.

Lisa B

By Lisa B | 11/20/2023

Everyone is always friendly and they don't try to talk you into something you don't need!!

anonymous

By anonymous | 2/23/2020

Courteous, prompt and speedy. Verpleased.plpleased.

Anonymous

By Anonymous | 11/15/2023

They have what I needed and did it on a manageble time

Michelle

By Michelle | 2/21/2020

The guys were very friendly. I was in and out in less than an hour

Sandy

By Sandy | 11/14/2023

The employees are always very helpful and accomodating when I come in for my oil to be changed. It's always done in a small amount of time and I can count on that with my busy schedule. I've been coming to this BigO Tires for sometime now, and depend on the mechanics to notice anything unusual. Which they have done in the past. I used to dread oils changes, not so much now!

Kent Brock

By Kent Brock | 2/21/2020

Great service as always

GlassMan

By GlassMan | 11/13/2023

staff knows their product and communicate well.

Michelle

By Michelle | 2/17/2020

I've had the same car in the shop a couple times over the last month. Recently Nate was extremely helpful in working with Snap Finance on my behalf to allow for my account to be opened a second time to

Jackson52

By Jackson52 | 11/9/2023

I like the customer service and range of services offered

Carla

By Carla | 2/17/2020

I gave 5 stars only because of Clint who is amazing at this location and is the absolute best. But my past experience was not the best (not Clints fault... he would have made sure we were taken care of). I made an appt. for noon. So it was almost 2 PM and I called to check on my car but still wasn't even started. Nate who works there put my info in the waiting folder vs. the appt folder. If you do talk with Nate and you made an appt. make sure he puts your info in the right folder. To make up for my loss time Clint gave me my oil change for free which was wonderful. I would have paid but he knows great customer service. What pissed me off the most was that Nate didn't even call me as a courtesy to just let me know he was backed up and that my car would not go in on time. But then I learned he messed up altogether

Chalmer N

By Chalmer N | 11/7/2023

Great customer service...friendly, more than helpful...on time...and clean.

Louis

By Louis | 2/17/2020

Nate was great with customer service

Sportgirl

By Sportgirl | 11/4/2023

Bailey and Clint have taken care of my car needs for years and always go out of their way to make sure everything is perfect. I appreciate knowing I can trust them to make sure my son’s car is safe.

Jason

By Jason | 2/14/2020

I have had my winter tires put on as well as two previous oil changes at this location. On this recent visit for an oil change I brought my Jeep in the morning and when I returned to pick it up in the afternoon it had not been done yet. Although this was frustrating, the staff at this location took the time to own the situation and make it right. I appreciate the honest way they handled what could have been an even more frustrating experience. I will continue to go to this Big O location for both of the cars at my house because of how I was treated earlier this week. Thanks for being honest and open about what happened.

JIM

By JIM | 11/3/2023

I always get the best service from the best professionals at this Big-O location.

Michelle

By Michelle | 2/13/2020

Monday my car started shaking while I was driving. I thought I had a flat or my wheel was falling off. I made it to Big O at hampden and tower. I was immediately greeted by Nate and he came right out to look, my tire was ok but I had brown a CV axle. Not only did he get it in and fixed that same day but he also made sure to change my oil (they take care of 4 vehicles for me)

Craig B.

By Craig B. | 10/30/2023

I received an honest answer