Big O Tires

Great job.

Justin was extremely helpful. We were on our way to Greeley and he knew my daughter was bringing her dad's car in for a sudden flat tire to be fixed and made sure everything went smoothly for her.

Adrian helped me find the perfect tire for my BMW X5. Being a long time Michelin devotee, I was extremely dubious about changing to any other brand. The new tires Adrian suggested are much quieter than any other tires I have previous owned, smoother riding and seemed to handle very well in a severe rainstorm I drove through the other day. Not ski season yet, however, I truly surmise these tires will handle our Colorado winter driving conditions well. Anxiously awaiting Frosty.---Donna W., Fort Collins, CO

Efficient with my time and providing good communication about what my options were. Very timely.

Great store - Professional and honest! They took time to explain to me what my truck "Really Needed". Not some high pressure up salesmen like I've experienced at the "Other Guy". Keep up the great work. My Family will be back!

Detail oriented and I've been their customer for 8 yrs+. They have also updated their working front area & where customers can sit...Awesome!

really friendly and I didn't feel like the techs/mgr was trying to sell me on unnecessary products or services. I find this common when females take their vehicles in. appreciate I was not taken advantage of!

They ordered my tires and had them the next day. They communicated by phone when the work was complete.

Your desk man was very polite and professional. The mechanic who worked on my tire was also very polite, prompt and professional.

Flat tire on my way into tow to do errands. I live about 20 min from town. Nursed it into Big O. Had the dog with me. They were very busy. Tons of cars with appointments lined up. Said it would take a bit of time but they would get me in. Dog and I went for a walk and then hung out. He was nervous and barked a few times at workers. Country dog and no idea why we were just sitting around the garage. Everyone was very understanding. Two hours later we were fixed up and on our way. Huge thanks for working out mishap into a very crowded work schedule. Super grateful.

I've gone to the Big O at S. Mason for years for regular car maintenance. They have always treated me with respect and helped me understand ways to keep my vehicle healthy. Recently, I stopped in for an oil change during a short visit to Fort Collins. I only had an afternoon to get this done. After calling ahead I was advised to bring my car in promptly. The oil change took about 30 minutes. The speed and quality of their service allowed me to get on with my day of packing before I began a road trip! As always, I'm very grateful for these folks.

selection of products and professionalism of the staff

I can't say enough about Danny and his service style. Has never let me down and seems to go out of his way to please a customer. As to cleanliness, store is tidy but tired!

They were nice, fast, and efficient

Billy not only found the tires I wanted at another store and brought them in, he also did it in less than 24 hours. He had great customer service, he knew exactly what he was talking about, and bent over backwards to earn my business. I am now a BigO customer for life after only ever going to Discount Tire in the past. These guys are great!

Great Service! And high communication, professional help with choosing the right all season tires! Not only that but taking me in as emergency since I had blown two wheels by hitting a curve! All 4 wheels replaces and brand new. Excellent job!

Been coming to this location for years and I'm never unhappy with the service, techs and sales. Great services and prices 100%

Fast and friendly service.

I came to Big O because of the service. Their willingness to match prices if necessary and the in shop time. They worked quickly, w/o cutting corners, and with quality. They work together as team. When you get your vehicle serviced there, you can see how well these guys work. They're like a NASCAR team. The pit boss - Adrian, exceptional. He works these guys like finely oiled machine. Something an owner should be very proud of. He represents the business with above and beyond customer service and it shows from his team members as they also provide a high level of customer service. He (Adrian) has set the bar high. So if you're looking for a shop that would not only give you good prices, but above average customer service, then you best go see this team work and allow them to service you. It's not often I give a level 5 for experience as this business deserves it. See you guys soon.

Justin went above and beyond my expectations as he learned how to reset the technology on my car to accept the new brakes. He was very very helpful and responsive.