Big O Tires

459 ratings
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Location

4845 S Mason St,
Fort Collins, CO 80525

Devon

By Devon | 9/20/2019

These guys were fast, efficient, and courteous. Replaced four tires in 15 minutes! Great service!

Wanda

By Wanda | 10/17/2023

I was educated about tired for my Prius. I appreciated the information the manager offered.

Tom Martin

By Tom Martin | 9/6/2019

The guys are always friendly and helpful. I'll be doing all my tire shopping here.

Beth

By Beth | 9/27/2023

The team is always very communicative and helpful in explaining what options are available/recommended. Every time I've brought my vehicle in I've received excellent customer service - often above and beyond what I've experienced at other local auto service businesses.

Greg Evans

By Greg Evans | 9/6/2019

I would not lead with ,"� your tires are illegal, you could get a ticket. You need four tires."� Once we got past that nonsense the service was good and timing good as well. Bought two tires as I always do on that vehicle.

James Morin

By James Morin | 9/25/2023

Levi and Andre were professional and friendly, they got me back on the road within 1 hour. I’ll definitely be shopping here again. Great job!

Andrea

By Andrea | 9/6/2019

I LOVE Big O! I would highly recommend it to anyone who wants a tire and/or various car repair. I have always trusted Big O tires to tell me honestly what repairs I need. I use them ALL the time!! Thank you for such great service!

Larry W

By Larry W | 9/19/2023

I experienced non repairable tire damage. I needed a quick turn around because of pending travel. Cash was able to order a replacement tire as well as a new spare and get them mounted and balanced so I could take my trip. Great work!

Robert

By Robert | 9/6/2019

Good service and friendly, knowledgeable staff.

Pfalcon

By Pfalcon | 9/16/2023

It was quick and easy

Bobby

By Bobby | 9/6/2019

Always nice & easy place to do business.

Harv

By Harv | 9/15/2023

Got a quote for tires and service online for $870.00. When it was time to pay the total was $1000.00. The tire price online was different than the stores price. They made it right and charged me for the online price. So fix your online pricing to reflect the actual store price.

Tom

By Tom | 9/6/2019

I am very pleased with the service and courtesy I receive when I visit this store!

Mike E

By Mike E | 9/13/2023

I called for a tire rotation and they said come on down and they got me right in. I also purchased a battery, the Big O location on Timberline said they couldn’t get me in until Friday. The S Mason location has always got me right in even when just repairing a flat. John Fischer is always very friendly and professional. I will be returning to this location the next time I need parts or service. Great job to the entire staff at S Mason! Big O should be very proud of this location! I highly recommend them for anyone in need of automotive parts, tires, or service!!!

Arnoldo

By Arnoldo | 9/6/2019

Took my CR-V in for an alignment early and it was done before schedule time. Thanks again for the great service

Samuel woodward

By Samuel woodward | 9/12/2023

I spoke with Levi and Jon F. and it was one of my best service interactions I have ever had at a repair shop

PK

By PK | 9/6/2019

I came into the store needing tires for my son's car, and Jordan H. greeted me as soon as I walked into the store. He helped me with the whole tire selection process from start to finish. He (and the team) got me in and out in a very reasonable amount of time on a busy Saturday. Jordan is to be commended for his care he takes of customers. Thank you Big-O! PK

Brian C

By Brian C | 9/6/2023

I went in for a warranty issue, my tires were rated for 3 years and 60 miles. I had a flat and thought my tires were worn down and needed new after 2 years 3 months a d 25k mileage. Levi measured and showed 7/32 which is acceptable. My flat was a puncture and they replaced the tire with a brand new tire under warranty. Everyone was very helpful and informative, I was very happy with the service.

Brandy

By Brandy | 9/6/2019

Very quick and courteous service. I over heard someone training a new guy and he told him that it is all about serving the customer. It doesn't matter what you sell you get paid the same. He said look out for the customer and you will do just fine.

Renae M

By Renae M | 8/25/2023

Thank you to Cash and Daniel for helping me get my tire fixed after I had already been to three other places and was pretty frustrated. Even though I didn't have an appointment, they got my car in right away and fixed it quickly. Fantastic service!