![Josh](/assets/img/avatar_male.jpg)
By Josh | 9/6/2019
One of the things I like best about the store is the friendliness and professionalism of the staff and that they accept "matching" coupons for things like oil changes. These things keep me as a return customer.
![Brad M](/assets/img/avatar_male.jpg)
By Brad M | 3/7/2023
I had a nail in my tire. I had purchased my tires at Big O. They immediately tock my car into the shop and fixed the problem.
![Jennfer](/assets/img/avatar_male.jpg)
By Jennfer | 9/6/2019
Great job!
![Mack S](/assets/img/avatar_male.jpg)
By Mack S | 3/2/2023
Communicated clearly and quickly fixed what I brought the car into fix. Seamless in and out transaction.
![Denise](/assets/img/avatar_male.jpg)
By Denise | 9/6/2019
Excellent service!
![ColoradoDave](/assets/img/avatar_male.jpg)
By ColoradoDave | 2/8/2023
The brake fluid flush service for my Mazda, CX5, was completed in a timely manner, and for a very reasonable price. I have used this Big O location for all of my tire service for several years and am very satisfied with the work done and the staff.
![Ace Cano](/assets/img/avatar_male.jpg)
By Ace Cano | 9/6/2019
Adrian Fuller and Josh were fantastic! I brought in two vehicles for tires and was given an amazing deal! Great courteous service also.
![Paul Gettier](/assets/img/avatar_male.jpg)
By Paul Gettier | 2/4/2023
Great staff at my location. I've never had a bad experience here. Thanks for the friendly and professionalism service work. I'll be back.
![Andrea](/assets/img/avatar_male.jpg)
By Andrea | 9/6/2019
Terrific store. Superior service.
![William R](/assets/img/avatar_male.jpg)
By William R | 2/3/2023
I came to Big O Tires because I had been there before and was co0nfident they would fix my problem. I had a right front tire that was almost completely flat while driving down a very busy street. It was very dangerous. Fortunately, I was within several blocks from your location. Upon my arrival, the manager came out immediately to see the extent of my problem. I had my small dog in the car, so she and I sat in the waiting room while my tires was repaired and the other three tires were inspected. I was able to go home safely within the hour. Thanks for your speedy and excellent service.
![Dave](/assets/img/avatar_male.jpg)
By Dave | 9/6/2019
I needed 4 new rims for my car. Big O directed me to a site to order them directly and avoid any overhead. They were shipped directly to the store and Big O had them mounted on my car the next day by noon, including reinstalling the air pressure sensors. They did a great job.
![Tabetha](/assets/img/avatar_male.jpg)
By Tabetha | 12/31/2022
Because they took me immediately without an appointment. I was having new wiper blades installed and most other places wanted to schedule an appointments that was days away.
![Clay](/assets/img/avatar_male.jpg)
By Clay | 9/6/2019
These guys are great!! Danny and Jordan made sure everything was done to both cars in a smooth manor with very little wait time etc. plan to get another set of tires for my sons car this week and I looked no further than Big O on Mason here in Ft Collins mThankshighyly recommended! Clay
![rkchakota](/assets/img/avatar_male.jpg)
By rkchakota | 12/27/2022
Service was prompt and within my budget. They took my vehicle before my scheduled appointment. Instead of an expensive part, they suggested a no-cost alternative.
![Jim Foppema](/assets/img/avatar_male.jpg)
By Jim Foppema | 9/6/2019
Adrian Fuller at Big-O in Ft Collins placed the order for the summer tires on my Jeep Rubicon. Adrian definitely went the extra mile. He made sure that after the tires were all mounted and balanced on a second set of wheels that the new TPMS sensors for those wheels were all relearned and functioning properly before I left. He even offered to deliver the mounted tires to my house if I couldn't get them all loaded in the back of my Jeep! That turned out not to be necessary. we managed to get all five loaded OK...barely. This experience is just one of the reasons that the Big-O on Mason is my go to shop for all my tires and alignment work. The outstanding customer service keeps me coming back and recommending Big-O to my friends.
![Toyotaguy](/assets/img/avatar_male.jpg)
By Toyotaguy | 12/17/2022
The manger Nick to great care of my transaction. Very professional and courteous.
![Martha](/assets/img/avatar_male.jpg)
By Martha | 9/6/2019
I went in with a low tire and found I needed new tires. In the process it also became apparent I needed new driver's side tie rods. Then it became apparent my car was made on mars and all tie rods that were supposed to fit, didn't. The explanation about what wasn't working was outstanding with a show and tell that really helped to clarify the situation. It was dealt with in the most efficient manner possible and I felt like every one was working hard to fix the car in the best possible way.
![Ashleigh J](/assets/img/avatar_male.jpg)
By Ashleigh J | 12/8/2022
Friendly and fast
![Kay](/assets/img/avatar_male.jpg)
By Kay | 9/6/2019
Very efficient service. Couldn't believe that the manager would take care of my minor problem!
![Lexie C](/assets/img/avatar_male.jpg)
By Lexie C | 11/28/2022
From the time I called to inquire about new tires to the time I drove away the service was great. Danny answered my questions clearly, gave me good advise, didn’t put me on hold, accommodated my schedule and was very friendly.