By Paula | 9/6/2019
I'm assuming that 5 is the best score. I had a very good experience, good advice on tires and very efficient service.
By Ann F | 8/30/2021
The staff was quick to welcome me. When I called in, I was told that I didn't need to wait for my 2 pm appointment that I booked online. So I just drove in. I was was met quickly, expected wait time was 20-30 minutes. It took almost an hour (my only complaint). However, they were quick to respond and apologize for the wait time.
By Zach | 9/6/2019
Very kind and took care of my flat tire and showed me my warranty so that it wasn't outrageous to get it fixed.
By NadiaK | 8/27/2021
Smooth and tasty check in and I didn’t wait that long during the wait either. He was clear with what I needed and why and the price was less than expected
By anonymous | 9/6/2019
It is so upsetting when your car acts up but last week I had a light on my dashboard and when I went to Big O Tires my car was taken in to be checked out and then I was taken back into the bay and shown what the problem was.Parts were ordered and my car was repaired.I am so happy that I have found Big O tires
By AC | 8/26/2021
Staff was pleasant. The work was explain d clearly and completed as promised in a timely manner.
By CHT | 9/6/2019
Kevin did a GREAT job greeting me, entering my info in the computer, juggling all the customers, getting my tire patch handled in a timely manner, and finishing the transaction. Your service people were fast! I really appreciate such a quick, painless, economical experience!
By Georgie C | 8/26/2021
Had to fix a emergency flat. Tires were borderline with tread. Decided to replace all four
By anonymous | 9/6/2019
Had a flat on my CRV, and was told that if it can't be repaired, I'll need to replace all four tires since it's an AWD. I was anxious since if I were to be told that it couldn't be repaired, I would just have to take your word for it. Luckily, I got a call 1 1/2 hours later telling me that it's fixed. $23.56 is way better than paying $500+ for all four tires. Thanks for your integrity.
By Terry L | 8/24/2021
The service was great, I was a walk in but they helped me right away. After my tires were changed they indicated work my car would need in the future.
By Kate | 9/6/2019
Ken was great! I talked with Anothony on the phone the day before and he was also great! Matched a price from another store, reassured me that I was picking good tires, helpful etc. Brought my car in after frustrations with dealership- Ken took care of it all, looked over the car for me- honest thorough feedback. Very happy!
By Phil - Evergreen | 8/23/2021
Big O stands behind its warranties.
By Cliff | 9/6/2019
Fast, immediate and courteous service
By Amy | 8/20/2021
I had my car towed to this location, which we have used for many years, after I discovered it had a flat tire. Repair of the tire was extremely quick, reasonably priced, and texts alerted me when nether vehicle was ready to pick up.
By Samantha | 9/6/2019
I walked in and was helped immediately! Very friendly staff
By Nancy H | 8/18/2021
Ken and his staff are very helpful and so pleasant I have always had excellent service and total satisfaction with having services explained to me.
By anonymous | 9/6/2019
This location has serviced my vehicles for years. The manager and his mechanics are some of the best. Honest, efficient and priced right.
By Steven | 8/18/2021
easy to understand the invoice. easy to get someone on the phone. clear communications. thorough.
By Don | 9/6/2019
Ken was most helpful and efficient
By Barbara B | 8/12/2021
Covenient location. Only had to wait 30 minutes. Anthony was very helpful.

