By Glenn | 9/20/2019
Well job done
By Edward H. | 11/10/2023
Great service from friendly staff. i was given a discount on alignment when the service time exceeded estimate.
By Joan | 9/18/2019
I went to Discount Tires for almost 15 years and did have good service there. Then I realized one day had Big O right around the corner. They are quicker in service than Discount and I've had nothing but positive experiences there. I highly recommend the Big O on south golden Road.
By Ken | 11/6/2023
Always Great service and competitive pricing.
By Andy | 9/17/2019
Sean was very helpful and courteous. Thank you very much!
By Brad L. | 11/3/2023
Very satisfied. Service was fast, and people were friendly
By Donald D. | 9/16/2019
We wish, you have road force balancer machine your shop and it would be less headache to solve problems vibrate tire spins.
By Alex G | 11/3/2023
They took my truck to change the tires - even though they were booked for weeks. They worked over time in the evening to get the job done - that's really impressive. They also filled my lancer evo tires with air while i was there and gave me a quote for new tires on the spot. They were friendly and professional - but not too professional that it became all formal. I would have tipped them if there was a place to do so on the credit card billing slip. I will probably tipe them with cash some time in the future, regardless. Seriously, hard working fellahs - working late into the night to get the job done.. and doing a good job.. What more could I ask for?
By Ton | 9/16/2019
Sean was awesome. Prompt in his responses and kept me posted by VM, text on the progress. And explained everything in detail.
By Kate | 11/3/2023
Trevor does a great job with customer service.
By Sarah | 9/16/2019
Was in and out quickly! Excellent service.
By Caroline F | 10/27/2023
They completed the work and answered my questions while running a very busy shop
By anonymous | 9/6/2019
I had an appt for services. This appt did not show up in their new computer system but did under my name. Customer service person added me to the schedule and I had to wait an additional 30 minutes for my vehicle to be taken back. During my 1.5 hour wait people were coming and going and desiring repairs to be done that day. The guys at the counter were awesome to show each person they cared about their needs. They attempted to meet all the needs on that same day or scheduled for the following day. I did not get my next oil change sticker because they were so busy but they did a good job. One of the guys at the counter actually would run back and work with the other guys in the service shop and then back out when someone would come through the door. Awesome team. I have a Big O in my town but I drive down to this Big O just because of the customer service.
By Quickbms | 10/26/2023
We use you for suspension and alignment work for the body shop I work at. Pleased with the work I've seen so far so I know what I'm getting from you.
By Henrik | 9/6/2019
The team is quick and efficient, plus very pleasant!
By Meltem | 10/19/2023
I have been buying tires from this location past 3 years. The associate members of this location is always friendly and helpful I’m my services always been done with no problem They welcome me and help me right away I recommend this location to any locals here Extremely satisfied with their service
By Mike | 9/6/2019
I went to the shop for an oil change without an appointment. Even though they were fully booked, they squeezed me in - and rotated my tires. Very good experience.
By Silverfox | 10/18/2023
Great Service and was very good with communication.
By Patrick | 9/6/2019
A little slow and obviously because it is very busy. However satisfied I was with my service it did take a pretty long time to get me word back on the state of things. I was waiting by the phone expecting an update and had to call to figure out where we were with things. Other than that, Troy was really friendly and willing to help in a pinch. stand up guys.
By Brock M | 10/11/2023
Yeah everything so far went out perfectly great, got my tires changed in about a hour, customer service was kind and helpful, really recommend anyone to get things done with there car at this place really amazing.