By Rebecca | 9/6/2019
I had an unexpected nail in my tire and ended up having to get four new tires immediately. Dustin was so helpful and very knowledgeable with going over my options. Your team was able to fit me right in and quickly changed my tires. I had my 2 yr old with me and can't thank your team enough for the prompt and fast service -- they really saved my day!
By CJR | 8/26/2023
Staff was friendly, knowledgeable and efficient.
By anonymous | 9/6/2019
Troy was very helpful and provided some options for me on the things that had to be done on my car. I really appreciated that he went as far as providing to me the service they provide as far as credit with thier store otherwise, I would of probably left with no service being done as the work to be done the parts alone were too much for my budget. I appreciate when a business has people that care and especially when you are a woman as some companies take advantage and say you need things when in all reality you don't. Troy left before I can thank him for his great customer service skills so please share this with him. Thank you I was very happy with the work done on my car.
By Fred D. | 8/25/2023
Came in without an appointment because my tire pressure light came on. Even on a very busy day, they fit me in immediately and checked the tire. Everybody was so courteous and helpful.
By Mark | 9/6/2019
Could not have better service everybody who works there very knowledgeable on the job takes care of the customers very good experience would definitely recommend having service down there
By Mark R | 8/22/2023
Very efficient and took care of my issue!
By Gary Haarbye | 9/6/2019
Called early in the morning for a tire rotation, made a 1:30 appt got in a little after that but I am patient and realize that not everything goes like clockwork especially when working on vehicles; unknowns come up, I was greeted as soon as I entered the store.They rotated and balanced my tires and even reversed the tires on the rims for me. Service was excellent, the person behind the desk was pleasant, helpful and even reversed the tires at no charge though I had not scheduled that part of it (another unknown). My overall experience was excellent and I will definitely continue to use this Big O location for all my tire needs.
By Dage M | 8/15/2023
Fast friendly service. With no hiccups. I’ve waited a long time on the past, but this was very quick
By Ton | 9/6/2019
Again the pit crew was awesome. The place was hopping and was aware they were running a bit behind. The new tires are quiet and hugs the road like they were made for it. Troy, hum, what can I say without making his head bigger then it already is. A happy client since the day they started so that should tell you something. And the warranty is fantastic. Can't wait till my tires wear out again, ha. Or need another alignment or flush. Thanks guys for a job well done.
By Henrik | 8/12/2023
Crew are good and competant and friendly. There is always good communication on time to do tasks. I am always greeted on arrival, and thanked for the business support when leaving.
By Jill | 9/6/2019
Everyone that works there is so friendly and service was completed quickly! Highly recommend going here for anything tire related.
By LH | 8/11/2023
They made a mistake but owned it and compensated me for my inconvenience caused by the mistake.
By Anna | 9/6/2019
The men were extremely helpful on the phone, and in person. It was worth the drive down from Idaho springs!
By Shawnsin303 | 7/27/2023
Came in for a flat repair, got it done quickly and back to riding smooth. Also appreciated the amenities offered while I waited.
By anonymous | 9/6/2019
Nice guys.Tony helped a lot. I had no idea Big O Tires could do engine repairs until I came in for a tire rotation and asked where I could take it and they told me they could fix it. They had the fan motor fixed and new plug installed in 2 hours. Super great guys, very friendly and awesome with customer service.
By Ehonwollen | 7/26/2023
I explained my issue they had an immediate solution and the service was completed very quick
By anonymous | 9/6/2019
I have gone to other Big O shops around the metro area, and by far the Golden crew are tops! Very friendly, knowledgeable, and accommodating. I seem to find a tool box to run over periodically and their crew always helps me out. Great job guys! Thanks!
By Rick Schneider | 7/20/2023
Great friendly service.
By Meghan | 9/6/2019
I went here to get my brakes fixed and had a wonderful experience. They did a great job explaining what was wrong with the brakes and what they needed to do to replace them. Very friendly and helpful staff!
By Karen B | 7/14/2023
Always answer the phone promptly. Easy to schedule service. Responsive and friendly when I enter the store to drop off/pick up my vehicle. Communicated when service would be complete and followed through. This is typical of almost every experience I have had at this location.