Big O Tires

1307 ratings
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Location

17503 S Golden Rd,
Golden, CO 80401

Harold lenz

By Harold lenz | 9/6/2019

Quick and easy

Norman

By Norman | 9/6/2019

I'm very pleased. Will recommend to others.

anonymous

By anonymous | 9/6/2019

Have been a regular customer of this store - always please with service. Easily made appointment for sno-tire change - done on time. Issue was that tires were not inflated to the car's spec - so low pressure indicator came on - had to add 10psi to rear and 5 to front on my own.

Brett

By Brett | 9/6/2019

I had a great experience with this particular store. I was assisted by 3 different individuals and they were all equally helpful. I had some new tires wrapped onto some new wheels and I ran into a problem with a busted lug stud that they fixed for free. It was small and took them no time at all, but the small gesture meant a lot. Also, despite being fully capable of loading my own wheels and tires into the back of my vehicle, the store's associate took care of that for me.

Vicki

By Vicki | 9/6/2019

Had one issue but they made it right. Tony was great!

Dustin

By Dustin | 9/6/2019

Everyone is always so good and knowledgeable. Turnaround time was great.

Allan

By Allan | 9/6/2019

My previous visit for an oil change, full synthetic was used and I was not aware of that. So I was surprised when I found out my oil changes will now be $90 everytime.

Dave

By Dave | 9/6/2019

Had all the fluids changed on an older pickup which is mostly used for trailering horses. Jacqui convinced me to do them all at once as they had all probably broken down over time. I feel safer and ready for the summer hauling the horses.

Michael

By Michael | 9/6/2019

I'm a disabled vet /nam on my wat to va in golden. Tire blew, 911 sent patrol car who then called road service was taken to your place. Service was ok in and out in less than 2 cups of coffee. I use the store in westminster so I was certain the service at your place would be as good or better. go rockies

Tom

By Tom | 9/6/2019

This location is the most helpful I have been on the front range. I have never had a bad experience with a BigOTires and that is why I only shop BigO, but this one I really like.

William

By William | 9/6/2019

When I entered tje gentkeman at the 1st desk was unattentive. The assistant manager offered assistance with a smile. As I walked past the 1st gentleman he had no acknowledgement I was there. My vehicle was brought back very soon after my arrival, my tire was repaired and my keys brought to the front desk. Suring this time rje assistanr manager was left to run the front with no assistance. Waiting over 30 minutes to get my keys after my vehicle was complete the assistant helped 3 people at the desk while jugglong 3 - 4 phone lines. He is an exemplary employee. However, there appeared to be poor management of employees during this time. Being on the sercice industry, I was surprised to see the lack of staff support, other emploees were in the area. O could only assume theu were nor qualified or cross traoned ro answer phones or provide customer service or support.

Joan

By Joan | 9/6/2019

I have a lot of faith I. This Big O regarding my cars tires. They've been professional, knowledgeable, courteous and worked quickly...

Ed

By Ed | 9/6/2019

We came in to have a brake inspection and your team fit me right in. I shared that the brakes were soft and they flushed and bled the system, informing me real-time on updates and projected outcomes. Great experience.

Edwin

By Edwin | 9/6/2019

Friendly and competent service

Dave

By Dave | 9/6/2019

The alignment results indicated an adjustment is necessary...but the bolts to make the adjustment are missing, need to be purchased, and installed. This is confusing and was not explained well by the counter rep.

Timothy

By Timothy | 9/6/2019

Great job - thanks for your help!

Sara

By Sara | 9/6/2019

Very friendly, great service!

Rosemary

By Rosemary | 9/6/2019

I needed snow tires and the staff was very helpful and the service was handled very efficiently.

Dennis

By Dennis | 9/6/2019

Friendly service. Found and fixed a noise problem I had for no extra charge.

Doug Keithly

By Doug Keithly | 9/6/2019

Troy & his crew were great. He worked with me by removing my old tires on a Saturday, allowing me to pick up my rims that evening. I then prepped & painted my stock rims on Sunday, & brought them back on Monday for them to install the new tires on the rims. Great job guys & my son thanks you immensely! (His 1st vehicle)